The grounds are lovely. Easy stop over to the airport!! We didn't actually spend much time there because my wife were traveling each day to see local sites but what time we did spend there couldn't have been better. Stayed a couple for nights on a business trip. The rooms and bathrooms are spacious for the price. Definitely not a place to stay in for very long. No refrigerator in the rooms, casino, tennis courts and volleyball court don't like they've been used in quite a while, no bar service at the pool, sketchy internet, no where to sit out front when waiting for pickup, faucet about to fall off. Worst: the rates were higher and the previously agreed upon rate would not be honored. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Western El Sitio Hotel & Casino 175 Mts - West Of Main Entrance, Liberia, 13450 Costa Rica Reservations Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234 Worldwide Numbers Hotel Direct +506 26661211 Edit Edit Captions View Gallery View Gallery 35 Exterior 5 Lobby 3 Guest Rooms & Suites 15 Meetings & Events 1 Best Western El Sitio Hotel & Casino. Very short 15-minute ($20 US) taxi ride to airport. My bathroom was in bad condition even though they took so long to get my room ready. Room was clean and pretty. The AC was a god send with the harsh humidity of Costa Rica. Are there any historical sites close to Best Western El Sitio Hotel & Casino? Thank you again for taking the time to complete the survey. It says it offers a shuttle to and from the Airport. Our Hotel is it open place and the restaurant too, therefore non mandatory to use the mask, we have alcohol for cleaning at breakfast, and many places in the hotel. December is a summer month and it's very very hot in Liberia, so I'd expect my hotel room to at least have a tiny fridge to keep my water cold!. The beds were hard, but okay. We went to bed at 9:30 am, and heard some musc playing. Needs a renovation, even though we were told it was newly renovated. The water even stopped working in our room when the toilet flushed. Internet inside the room was spotty, but it was very stable in the lobby and pool area. The wonky showerhead in my room sprayed in all directions so it made a bit of a mess but hopefully other rooms don't have the same issue. This is the version of our website addressed to speakers of English in Canada. There is a grocery store next door to the property and shops and places to eat. We ordered three different types of pasta, the portions were small and basically looked and tasted the same. These opinions do not necessarily represent the views of Booking.com. The receptionist actually told us that "it never rains here, this is unusual". Unfortunately, the rates have gone up and the amenities down. I did go up to the front desk around 3am to speak to the attendant, and he just shrugged and apologized for the nightclub, but really nothing he could do. 525 reviews #6 of 14 hotels in Liberia Location Cleanliness Service Value GreenLeaders Silver level Located in Liberia,Guanacaste Province, the Best Western El Sitio Hotel & Casino is sure to provide a peaceful and comforting home away from home for any traveler. The water pressure isn't that great and ice machine never worked. (The exchange rate was 645 colones at the time and when we asked we were told we were wrong) So, a 6 piece shrimp cocktail , small glass of house wine and a very bad coffee was $29 USD. Overall, it is a nice place to stay, very well located! There is a casino which I think we got a little ripped off at. Best Western El Sitio Hotel & Casino, I truly wanted to give them 4.5 stars but that's not an option here. See more questions & answers about this hotel from the Tripadvisor community. The property reserves the right to pre-authorize credit cards before arrival. Restaurant opened around 8:00 pm, although no one could tell us when it would openthey had said maybe 9 or 9:30??? Staff was polite and helpful. There are gardens on the property--and even a small natural pool with a sign "Here lives crocodiles." The breakfast was amazing and free. Everything here is old. Thanks to the manager Hurld he did not charge us a cancel fee. free breakfast was average. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Not up to Best Western standards that I'm used to. I hope if staff reads this, please respond to my email asap. Some fun bird watching from the pool area, including a pair of peacocks wandering around the property. The Best Western does not provide conditioner so bring your own. Bacon is not very expensive in CR and would make the breakfast more varied. Room was scant, beds were ok, bathroom and shower were fine. Very bad customer experience at the front desk starting at the time I made the reservation never got my confirmation email even though I request it two times. We were hoping to get lunch prior to our transport company picking us up at 1:00. The kids loved the pool and the grounds were really pretty. We had been to Liberia 17 years ago, and enjoyed it. Our family did not rest well at this hotel. Mosquitos in rooms. Another positive point is the very nice children's play area. Great place to stop for the night to help us get over the long flight the day before. Swimming pool - Adults: Closed from Tue, May 02, 2023 until Mon, Jun 05, 2023, Swimming Pool - Children: Closed from Tue, May 02, 2023 until Mon, Jun 05, 2023. to airport by cab. It is close enough to the airport, maybe a 15 minute drive. Water was cold in shower. Booked this hotel last minute after travel plans were disrupted due to weather and it was perfect. Your comments is very important to us and we value your feedback. Take the local bus, it's only a 10minute journey. We stayed here before several years ago, but it's been updated since then. Vielka Alpizar, General Manager at Best Western El Sitio Hotel & Casino, responded to this review Dear guest, Thank you for completing the survey regarding your recent stay at our property. This was a good choice for a quick overnight stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. And they have 2 pools, one for young kids and toddlers and another for adults. This hotel is a great stop over before or after flights to Liberia. If you can find anyplace else, do so. Perfectg place if you need a hotel close to LIR and Pan Am Hwy. This might not be a big deal for many people but was very disappointing for us in this level of hotel. Restaurant is OK. Best thing is Peacocks at property. At 5:30am we woke up to continue our trip, sleepless, and frustrated. We appreciate your loyalty to our brand Vielka Alpzar O. Breakfast was the usual Costa Rican with fruit, beans, rice and scrambled eggs. The area's natural beauty can be seen at Rincn de la Vieja Volcano National Park and Reserva Biologica Lomas Barbudal, while Museo de Guanacaste and Galeria 1824 Gallery are cultural highlights. -Some bugs outside, but if you keep your door closed all the time, there's no problem at all. One of the dishes we ordered was still cold. Cons / Quirks My first room had two queen sized beds. We expected just a place close to the airport to sleep after our late flight into Liberia. It is also a quick and easy walk into downtown for restaurants. Breakfast was good as well gallo pinto, tortillas, cheese, eggs,, croissants, jelly, cereal Price is also reasonable. There is a pond with ducks and a nice sized playground for the kids.
Best Western El Sitio Hotel & Casino - Reservations.com highly recommend it. The rooms are very basic and a little dated but the building and grounds are great. Not much staff. I have complained twice, ever, in my various travels. When we came back and was given the same room, we complained knowing what was waiting for us but then they said they fixed the mold problem. We stayed here due to its proximity to LIR, and our late arrival from the US. Three of us ordered the seafood soup. There is a big pool area with fountains and plenty of chairs to relax in. I immediately got an e mail from the manager that they had a room for us and we went back after spending 5 days in La Fortuna. All the TV channels were in Spanish but it was cool. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Ugh! We were only staying overnight in Liberia heading to Dreams resort the following morning and wanted to see a few of the local sites like the Cortez waterfall (see pics) so we rented a car through carrental.com.
Best Western El Sitio Hotel & Casino - Tripadvisor One mattress was totally unusable because it was so thin, I was on springs. Amazing in house restaurant next to the pool. His story and the clerks were quite different. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We booked this hotel via Booking.com. It was very nice and quiet. Sincerely, Vielka Alpzar O. basically f, avoid the restaurant. Sincerely, Mr. Edgar Ovares General Manager Best Western El Sitio Hotel & Casino, Dear, Thank you for completing the survey regarding your recent stay at our Hotel. We ate at the restaurant for lunch and enjoyed the food and the delicious daiquiris and pina coladas! Book now! No lift to get to the second floor rooms, only stairs. Thanks for a very nice time at Best Western. The room only had one lightbulb, couldn't see closet at night. The restaurant actually has pretty good food. My friend next to me ordered the same and she too felt like she was fishing for seafood in her soup! Your comments is very important to us and we value your feedback. Very nice pool area surrounded by nature and helpful staff. The Best Western El Sitio was recommended to us, and we're happy we tried it. She then told us that we would need to pay an extra $60 PER PERSON over the 2 person limit for our room. Room was noisy on a Thursday night (read other reviews about the club across the street) and also had peeling paint and mold (see photo). Breakfast was included in our low rate of $65. A cab driver charged us $20 from the airport. My wife and I stayed five nights at the Best Western, The location is great ! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Rooms were clean, but nothing fancy. Bottom Line. There was a basket in bathroom counter for amenities only it was empty and there was a wrapper left on desk from last guest. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. The food was so delicious in the hotel restaurant that we weren't motivated to venture anyplace else. i am sure it isn't always like that. This was probably a nice place about 25 to 30, Dear Teresa Thank you for completing the survey regarding your recent stay at our property. The bathroom offers free toiletries. ), Vielka Alpizar, General Manager at Best Western El Sitio Hotel & Casino, responded to this review Dear guest , Thank you for completing our survey regarding your recent stay at our property. A complete lack of respect with customers. The other mattress was fine. The hot breakfast buffet is good. The staff are very nice and helpful. Rooms are good-sized snd adequate, though a bit worn, and personnel are typically friendly in the Costa Rican manner. Better stay near airport and have shuttle services and better service and room. Arrived early (around noon) front desk gentleman said to stop back at 1:00 and would check us in early if room availablestopped back at 1:00 and manager said no checkins allowed until 3:00 it's the policy. Thank you again for taking the time to complete the survey. Thank you again for taking the time to complete the survey. One of my fellow travelers had a medical emergency during our stay that was not associated with anything to do with the hotel. Contributions should be appropriate for a global audience. This is probably the nicest Best Western we have ever stayed at (we typically avoid Best Westerns in the U.S.). I wish I could have turned on the ceiling fan without having all the lights on, especially at night. The breakfast was good, mostly typical Costa Rican food. Our facilities include two swimming pools, our popular Rancho Bar and Restaurant by the pool area. Please inform Best Western El Sitio Hotel & Casino in advance of your expected arrival time. Yet, the huge premises and lots of big trees make it an oasis feeling. The pool area was gross, with a second pool or maybe jacuzzi imploding with crime scene tape around it. The check in process took forever for some reason. Best Western El Sitio Hotel & Casino. This is an old run down hotel. You get different answers depending on who you talk to and manager broke policy that she stated to me. MISTAKE. Don't stay here. Flat-screen TV Come and experience our hotel near the major tourist attractions. Best place! Cocktail Lounge On Premises Or Within 100 Feet Of Hotel Lobby. Can travel to the Pacific coast and beach it in one day. The grounds and pool are absolutely lovely. The beds were like sleeping on boards. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. They claimed my credit card showed stolen so it was good for one room but not the three I booked? Air conditioning blasted cold directly on one bed, rest of room warmish. The pool is quite awesome and breakfast is plentiful. Al indicarnos lo que le gust sobre su estancia y cmo podemos mejorar, nos ayuda a superarnos y poder ofrecer una mejor y ms agradable experiencia tanto para Ud. Here they took it to another level. Sadly, this collection of small details added up to mean we feel an average score is appropriate. Staff went out of their way to assist me and I was in a ground-floor room (one king bed) with walkout access to gardens and pool. The Best Western El Sitio Hotel & Casino is ideally located in the center of Liberia. It has a beautiful pool (although we didn't swim). We appreciate your loyalty to our brand Vielka Alpzar O. There is a grocery store in the block next to the hotel if you need sunscreen or bug spray (it was so windy I actually needed neither). -Strategic Location: near by the airport and Liberia City. The room we had smelled funny and in the end we decided to sleep with the windows opened. See 525 traveler reviews, 364 candid photos, and great deals for Best Western El Sitio Hotel & Casino, ranked #6 of 14 hotels in Costa Rica and rated 3 of 5 at Tripadvisor. The next day, our colectivo was quite late in picking us up, and the first time my husband when in to ask the receptionist if she could call the company, she dismissed him, told him he was over-reacting and that these things are always late. We were also not 'allowed' to use the hotel ice for our cooler so had to leave the property to buy some. The courtyard is beautiful, the staff friendly, and has restaurants and Covid testing site next door. Book now! We are only ten minutes away from the new International Airport of Liberia so you can fly straight to your destination. Best Western El Sitio Hotel & Casino. Coffee maker didn't work well, had to try turning on and off several.times. I cannot recommend this location to other travelers. The room was very clean. The hotel is right across the street from a bar and all night we heard very loud club music until 4:30 am, this was on a Saturday, Sunday and Monday. I don't understand how come if they already know they have an electrical problem it has not been fixed! The wifi in my first room did not exist. If I had to highlight something in this experience I would certainly point the sympathy of all the people I had pleasure to interact. In spite of two emails sent before check-in and room paid for two nights prior to arrival, my room had been rented to other clients. It had a long, dark desk and two double beds, with a small TV on the wall. I cannot recommend this hotel in Costa Rice. Same room, same two beds but they have a rule. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.We hope you will come back and see us again soon. Pool was nice but there are a lot of those around. The breakfast was good. (Told me it was booked for 5 days, was only 1) I had a legally binding sanitary order to remain in place and they did NOT abide by it. The ice machine was near the eating area which was far from the rooms. See all 24 travelocity Reviews "The food is always good the waitresses are friendly. Toilets modern. Thanks for being so welcoming. She also took the care and time to print our bus schedules and recommended the best connection times to Fortuna. Are there opportunities to exercise at Best Western El Sitio Hotel & Casino? Loud bumping music and someone trying to start their water-logged motorcycle outside our window from 2-4am (which literally sounded like a chainsaw) made me wish I brought earplugs because we had to be up at 6am for a flight.
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