Robust collaboration requires communication, flexibility, resiliency, and choice. There are many different categories of brand names. Reddit, Inc. 2023. While the company could have worked on improving customer support, they spent money on a cosmetic upgrade, which didn't help them earn the trust back from their customers. The main reason to change your logo is so it matches with the new identity that you're marketing with the rebrand. Rebranding a company's goals, message, and culture is . Maybe sales have been floundering, or perhaps brand awareness efforts aren't picking up. For instance, if we were to call it the tech backroom or the tech support services department, user expectations and indeed budgets would be severely downgraded. This is another department here, a non-technical one, whose department name's initials are I.T. Some CIOs have realised that labels matter and have rebranded their departments to reflect their roles and the intended message to their organisations. A rebrand is about communicating your new message: What is your new mission, values, and vision? That's not to say that a partial rebrand can't be effective. Elevance Health (combining elevate and advance) is the new name of Anthem, a Blue Cross Blue Shield provider. We also needed the former IT team to see themselves as part of the business, contribute to the dialogue on what problems to solve, be agile to present multiple solutions, and to communicate in business terms. The coined meaning of the compound word means to go forwardly courageously, which the firm itself did in rebranding. By Joshua Kim What would happen if the academic IT Department became the academic Collaboration Department? and walked off. Whether you're working against internal issues or fending off bad press, a rebrand isn't the answer. Your daily dose of tech news, in brief. CIOs Share How They Are Rebranding IT - Heller Search Why do we still call it the IT department? | ITWeb The USPTO looks as to whether the similar names creates confusion among customers. How to rebrand your company: A five-step approach Wrapping up What makes up a brand? represents itself with a hand-drawn logo that gives an authentic, down-to-earth feel, just like the ingredients in its products. This gave us a stronger partnership with the business units and a better understanding of their changing needs and priorities.-Tammy Gilbert, "BITS: Business Information & Technology Services." Your logo isn't worth much if people can't remember it, so when you're redesigning your logo, don't settle for something that won't stand out. They know better than to make jokes about those who control their comms! Although there may be a wide variety in names, there was a clear consensus amongst these business technology leaders, the role of their team and of technology in an organisation is a world away from the IT department that by 2006 had spawned the UK made comedy series The IT Crowd. The name and responsibilities of the IT department need to reflect its new place and importance in the organization", argues Terry White, a senior associate analyst at Omdia and author of the report The New IT Department. In 2007, Dropbox launched as a file-storage and file-sharing web service but in 2017, the company now wants you to think of them as " the connective tissue for teams and businesses of all sizes". I think the challenge and opportunity for companies is, how do we define those new classifications? If your company was acquired or joined with another company, you cant just let both brands battle it out. Founder of Dixon|James Communications and Rebranding Experts, the only firm purposely designed to rebrand organizations successfully. Then, you'll want to announce the launch of your rebrand with a press release on your site and a post on your social media channels that says exactly why your company needed a rebrand and what this rebrand means for the future of your company. Founders Name: There are lots of these out there. And technology and strategy alone are not enough: IT leaders need to pay just as much attention to having the right people and culture to drive through necessary innovation. This entails four steps: knowing the identity that the IT department wants to create, deciding on a value proposition, getting to know the users, and mapping out the positive experience that the department will deliver. If your customers are more mature than you initially expected, that super hip Sans Serif font might be better off as a more traditional Serif font. We call ours 'Business Systems' since the scope not only includes hardware and software issues, but how it all relates and works within the scope of the business as a whole. Rebranding: what is it, why do it, and famous examples - BMB There are many reasons a company may choose to rebrand. When it Comes to Department Name, 'Psychology' Is #1 When your mission changes, your messaging needs to change as well making it just as crucial as vision during a rebrand. What's in a Name? The Renaming and Rebranding of Geography - AAG The first data processing (DP) departments date back to the 1950s, evolving into electronic data processing (EDP) departments, then information systems (IS), followed by management information systems (MIS), and finally information technology (IT) and information and communications technology (ICT) departments. Crouch recently announced on LinkedIn that she wanted to rebrand her collections department, including giving it a new name and staff titles. -Eytan Dallal, Growth enabler, brains for business.-Anonymous, We renamed IT to Digital Services.-Anonymous. An example is ride-hailing company Lyft (Can I give you a lift?). According to The Flexible IT Workforce, there are three key tips IT executives need to keep in mind as they lead the future workforce in a rebranded IT function: Its a different mindset that IT organizations are adopting that says, I dont have to control everything, says Oh. We market the team as a Service Delivery shop with a Service Delivery Catalog as the core governance and marketing mechanism.-Jason Ray, When I took over the job as CIO at a former employer years ago, I immediately rebranded the IT organization as Information Services (IS) to reinforce that we were a service organization supporting the business. As companies mature and get to know their customers better, a logo that might have made sense at launch could now be considered completely wrong for that company's target market. That's okay, but it's vital you redefine your vision as quickly as possible to ensure all your employees are making decisions with that vision in mind. The company changed their logo and caused outrage among its customers. For one thing, the headcount and staff mix may drastically change. And now that you know your marketing channels, you'll be able to make more educated decisions on weight and cuts like which fonts show up well, and which leave your words looking wonky. Whether you end up going with a logo redesign, a website redesign, some refreshed messaging or a complete brand overhaul, these steps can help you to consider your best strategy for building a brand that gets it right this time. You were redirected to candid.org from foundationcenter.org." The new name represents the new direction for the company. Justice Department says it won't charge Pence over handling of - WTOP Under their Impact page on their website, you'll see the statement, "The most important thing we make is a difference. Just look at Old Spice. For some, rebranding involves little more than creating a new name for the department formerly known as IT. Some core aspects, such as security and a common architecture function, will remain centralized, he says, but the rest will fan out to other areas of the enterprise. All of these names emphasize the competency of managing information and the . Once you know what your logo and messaging will sound like, it's time to create new advertisements and content with this messaging in mind. That way, your new name has a better chance of supporting your long-term growth and goals. What advice would you give to aspiring security leaders? The old GuideStar website is still visible and usable, but there is an explanation of the new corporate entity and a link to Candid's page. McDonald's was blamed for making America fat, and Apple was nearly bankrupt. This option is typically suited to situations like mergers, product overhauls, and other similarly foundational shifts. Join over 30,000 members Should Internal Audit Change its Name? - Audit Beacon Another opportunity for alignment and rebranding IT as a partner with the business units is to designate IT positons specifically to focus on serving the business unit. Resources for faculty and staff from our partners at Times Higher Education. Collaboration on multiple screens on multiple (and mobile devices). Historical: Tesla is a fascinating example. It's easy to forget all the places where your old branding appears. The organization will still need to focus on helping facilitate those departmental teams through flexible service offerings. The change began following the financial crisis of 2008 and the continued economic difficulties that have followed. They should encourage the IT workforce to experiment with different ways of organizing and delivering. I have a Only 6 days later, the company went back to the old design. That doesnt mean its unobtainable, it just means you need to ensure that it isnt used within your industry classification, and that you have a good trademark attorney. That's what Katrina Crouch of Kansas City Southern Railroad, a business-to-business (B2B) credit professional with 16 years' experience, would like to know. Which rebranding approach should you choose? Pet Food Experts has a full timeline on their website that reflects all company changes since 1936, when the company first opened. There are a few other major reasons you might consider a rebrand, including: You might need to refresh your brand if you're expanding to international markets that won't identify with your current logo, messaging, and so on. However, if you're undergoing a complete identity shift and your company's mission, vision, and values are changing, a total rebrand might be in order. Nurture and grow your business with customer relationship management software. Information is now a word indicative of big data, analytics, decision support and many other terms beyond its 1990s definition. A More Flexible IT Function With Core Centralized Capabilities. Higher Education News, Opinion and Careers | Weekdays, Quick Summary of the Week's Higher Ed News | Fridays, Admissions and Enrollment News, Opinion and Careers | Mondays, Diversity News, Opinion and Career Advice | Tuesdays, Student Success News, Ideas, Advice and Inspiration | Weekdays, Britain Bans Dependents of International Students, The Last Resort and Universities on Fire, Learning designer may be the best job youve never heard of, Bridging the gap: how to enhance PhD programmes for non-academic careers, How to convey the benefits of higher education to government and policymakers, Making LGBTQ+ individuals feel safe, valued and empowered on campus, Administrators can and must act to nurture LGBTQ leaders. I just realized a slight flaw in those names. Collaboration within and across our institutions. If we agree that words have meaning, then in this case, the new CIO is definitely a manager of meaning, and what his or her department means to their organisation is critical to success. Rebranding a department is equal parts science, reality, and hype. You may opt-out by. Basically as technology evolves and some IT departments become much more involved in business processes and systems integrations they wanted to reflect this and give people a different view of their department. 1.) Perhaps we need a re-set. The new logo didn't communicate anything about the brand, and in fact took the personality out of the brand's logo. Superficial updates like a name change and logo change won't help your company if brand identity and brand reputation doesn't follow. Best Practices. Any and all suggestions welcome! Candid, the new merged foundation, now boasts a sleek website with a mission statement, guiding principles, and a vision that combines the best of both Foundation Center and GuideStar. In 2017, Chobani made a few major changes to their brand in an effort to stand out in the crowded, oftentimes homogeneous-looking yogurt industry. spreadsh Today in History marks the Passing of Lou Gehrig who died of They're why you're working towards your vision, and why you're dedicated to your mission. Changing the name of your company shouldn't confuse customers it should make your offerings more clear. Enduring: It must be able to weather future business dynamics and environmental changes. In 2019, the two organizations joined forces to become Candid, enabling both foundations to enhance the services they offer to millions of people who rely on them to help make the world a better place. This can help you draw in a new demographic and reach larger audiences. worldwide using our research. Resources and ideas to put modern marketers ahead of the curve, Strategies to help you elevate your sales efforts, Everything you need to deliver top-notch customer service, Tutorials and how-tos to help you build better websites, The insights you need to make smarter business decisions. To continue this discussion, please ask a new question. If you're going to go through all the trouble of creating a new brand identity for your business, you better make sure you use it correctly. Brands are designed to connect companies with their customers, so if you reposition your business to target a completely new customer profile whether through product, place, price, or promotion your brand will need to follow suit. friend suffering from this affliction, so this hits close to home. Colin Finkle, the author of this post, has walked many companies through the challenging process of rebranding. According to many of the CIOs I talk to, IT no longer captures all that their organizations do for their businesses, so they are working hard to rebrand their departments. New comments cannot be posted and votes cannot be cast. Copyright 2023 IDG Communications, Inc. The 10 Most Successful Rebranding Campaigns Ever And what about organisations that have outsourced most or all of their technology either through hosting or the cloud? Make an impact. A recent study of the global CIO community by the IDG Connect parent company found the CIO to be in a board level position and at the centre of "defining core business strategy, cultivating customer and board room relationships, and taking on additional responsibilities as companies prepare for the next chapter in digital business". Posted by danielbyer on Nov 3rd, 2016 at 7:35 AM. As your vision, mission, and values change while rebranding, the way you convey these aspects of your company will also have to change. Rebranding is essential but changing the behavior is more important than a new name. If youre no longer maintaining all of the data centers and the applications, that may apply to more than 50% of the current headcount., Instead, in the coming years, automation, cloud, and advanced operational tools will reduce IT operations to less than 20% of the functions time, according to The Flexible IT Workforce. But if your current name is a mismatch for your company identity, it might be time to go back to the drawing board. My first step is trying to identify an alternative to Information Technology. "10% time was part of the organisation when I arrived, but only available to the web development team," he says. Are we understanding and measuring how people want to connect and collaborate? (1) Psychology wins by a long shot. The Evolving IT Workforce And Changing Skill Set. This reshaping of the traditional IT department is the necessary result of dramatic and lasting changes in how technology is used in the business. Text Size Here are 80 hospitals that have announced name changes or other rebranding efforts in 2021, as reported by Becker's Hospital Review: Tacoma, Wash.-based CHI Franciscan and. Original/Ownable: Your name is yours alone. As we explore different name possibilities for clients, they have to meet the following requirements: Aspirational: If it doesnt move customers, it wont move your business forward. When you're rebranding, avoid losing too much brand recognition by trying to maintain the parts of your old logo that worked. The 2020 State of the CIO report demonstrates that technology and its leaders are "essential for driving revenue growth and innovation", which has moved technology teams away from the old position as a supplier of tools that made the business more efficient. After all, the medium is the message. Renaming the department is not a pointless exercise. Weight Watchers changed its name and logo a few years ago to shift its focus from weight-loss to wellness. Same people but a different mission. If your business is more mature, a partial rebrand can help you retain the brand loyalty you've built, while refreshing your image to keep up with changing times. Cross functional teams combining the skills of front-line practitioners, technologists and management have proliferated from healthcare to the oil industry, retail to broadcasting. Your businesss mission, vision, and values should govern every decision you make including brand decisions. Here are the most popular: Descriptive: Think Affordable Moving Company. It pretty much defines what they do and that their key differentiator is price. Most abbreviations suck the soul and meaning out of a brand name and just become letters. To earn your customers trust, you have to listen to them. The electric vehicle company is named for Serbian-American engineer and physicist Nikola Tesla who made dozens of breakthroughs in the production, transmission and application of electric power. Map Network Drive2. HPE has the playbook for success. New Projects? When two companies merge together, two brands come together as well. Would a rebranding from IT to Collaboration mean anything? And the results are (drumroll, please). Finally, redefine your company's vision, mission, and values, and use these new definitions as guideposts for your strategy. Because We Only Invest in What We Measure: What do we measure now in IT? But like changing names, you should still consider it carefully. "There is a perception that IT has to own the data as they have the technology, but it really should be owned by the respective business line," observes Gerber at Tibco. For the most part, the answer is that most of the centralized IT function will need to be replaced by a more flexible, decentralized version. There are no suggestions because the search field is empty. We scour the dictionary, thesaurus, foreign language dictionaries, industry glossaries and historical records to put words on the table for consideration or to be mashed together. Your employees on what it means to work for this brand. We needed our business partners to see the team as more than just doers, but as partners on defining objectives, prioritizing opportunities, and evaluating multiple solutions. Okay, now that we know what rebranding is, let's make sure you have the right reasons to rebrand. However, with their new name "Wellness that Works," customers weren't sure if the product offerings were going to change. Then rinse and repeat.-Barry Moraller, Our mission was more about creating a culture of delivery and value with the business, and less about rebranding IT. as well. They should set up a culture to challenge employees through innovation exercises. We highly encourage clients to avoid acronyms in their rebrand naming. dtSearch - INSTANTLY SEARCH TERABYTES of files, emails, databases, web data. Free and premium plans, Content management software. We typically narrow the list to two options to evaluate trademark potential before selecting a winner. Some departments have changed their name. As cloud services continue to evolve, they are moving to the network edge. 3. Agile competitive technology solutions (ACTS). A clean slate. The Name of Your Department Does Matter by Tom Johnson on Dec 4, 2008 categories: technical-writing Although some feel the name of your tech writing department doesn't matter a whole lot (for example, TexasWriter says "Find out what people now call it. Aligning IT & Business - What's in a Name? - UpperEdge Compounding: Mashes up two words. Rebrand Your Business Without Losing Your Audience June 2 (UPI) -- U.S. Army Fort Bragg in North Carolina is now officially known as Fort Liberty, after redesignation ceremony Friday, part of the army's move to rebrand several of its facilities . Read our weekly e-newsletter packed with career advice and resources for the strategic technology leader, and information about active searches. This rebrand failed because the message wasn't clearly communicated and customers were confused. However, the company didn't change its history of bad practices. How to successfully rebrand: a strategic and tactical guide Keeping ahead of the competition relies on a constant stream of new ideas, whether that be in a product or service or the operation of the business and here, yet again, technology teams find themselves in a new and respected place within business. j/k, Actually, the best joke made about it was when we transitioned HR managers a year ago. If you're considering a rebrand, keep reading to learn how to rebrand a company, plus examples of other brands who've successfully rebranded their website, name, logo, or entire company mission, and purpose. TaskRabbit and QuickPay. Step 1: Know why you're doing a rebrand. According to a new report from KPMG, the IT function is caught in the middle of a massive shift, as disruptive technologies jolt organizations into new business models and organizational structures. The right name doesn't guarantee success and performance, but can make our life a bit easier. Even big brands aren't immune just look at Uber. Once the data is available, the business can ask all sorts of new questions, leading to a need for even more data. Their rebrand helps their products stand out from the other plain white yogurt packages on the shelves. But, as brands expand and change, some of their founding values might become unsustainable. Share on Social Our vision is to enable the companys success through delivering forward-thinking, collaborative, reliable technology solutions. "The name changes, the. Expand your knowledge and take control of your career with our in-depth guides, lessons, and tools. To understand the process, Autumn Sterrett, the COO of the branding agency VHS Design .
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