Enjoy unlimited access to one of the largest on-site waterpark in the caribbean. Finally, at around 5 pm, they received their room. Jorge is an awesome waiter from smoke. We are always very grateful for our guests feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. Free WiFi, Entire bungalow With space for relaxing as well as premium amenities, each accommodation is ultimately welcoming. Private pool I recently had a very unfortunate experience during my stay. We sincerely appreciate your comments. Unlock Member Rates! We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. Be immersed in the dramatic design and bold atmosphere of our authentic teppanyaki experience. Free WiFi, Private suite Contributions should be appropriate for a global audience. Visa, View all photos (1,333) Traveller (1222) Dining (58) Room & Suite (38) About 4.0 Very good This is the version of our website addressed to speakers of English in the United States. Location. Are Butler, Serge and hospitality representative Sabas, went above, and beyond to make sure our stay, was effortless on our part, and extremely enjoyable. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. Ocean view It was certainly a pleasure hosting you and we are looking forward to your return. AnAutographCollectionAll-Inclusive Resort & Casino. We are always very grateful for our guests feedback and are particularly pleased that you were able to experience just what we aim to so deeply to deliver great and impressive service to all of our guests. I choose Royalton because they make us feel like family and an extended home away from home!! Your IP: Air conditioning Jesus and the Japanese restaurant staff were amazing and the food was top notch would definitely recommend. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, Carretera Federal 307 Tulum-Cancun Km 332, Benito Juarez, Playa del Carmen, Cancun, Quintana Roo, Mexico, 77500, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-6050930, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Speak to a Royalton Excursions representative on site to learn more about the activities and tours offered, Spend the day at Xcaret Park, an eco park featuring over 50 different attractions with something for everyone to enjoy. Service. We immediately reported the incident to the hotel management, but they did not act properly and did not solve the problem. Stay healthy and active during your stay, take part in our fitness classes taught by certified instructors. Would recommend this resto to anyone visiting the resort Best restaurant on the resort. If we find any, we delete them and, if necessary, take action against whoever is responsible. Royalton Splash Riviera Cancun is a modern luxury resort on the popular vacation destination of Cancun. I stayed at this hotel for 5 days. A buffet breakfast is available daily at the accommodation. Bathtub Skip to main content MARRIOTT ALL-INCLUSIVEMenu English Travel Agents Because its what we collect, that makes us who we are. Massive resort with plenty of option - Review of Royalton Splash Our staff goes out of their way in order to please every single need of our guests. Air conditioning Location & Contact - Royalton Splash Riviera Cancun - Marriott Take the fun outdoors! We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. Air conditioning , Find out what food and drink options you could be enjoying at this property. Read more Suggest edits to improve what we show. The resort is beautiful but the food is often subpar and NEVER hot when it comes to your table. Reviews - Marriott Treat yourself to a gourmet burger, hot dog, or cocktail from this on-trend food truck conveniently located beachside. Ocean view And when. The hotel staff did not seem to take our concerns seriously and did not offer any assistance or compensation for the stolen items. Over 268 million reviews from guests after their stay. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night. Clean. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive more. They also get 5 Stars. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Click to reveal Flat-screen TV Our drinks were always full. However, the other three couples rooms were not. The pools are huge, warm, and 3 pool bars. We hope having the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit. Phone +52-998-283-3921. Royalton Splash Riviera Cancun is perfect. Issues may have been compounded by multiple factors including increase in viral illnesses during winter season, surge in travelers, new resort still working through their business model, and labour/staffing training and shortages. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. Duration: 9 Hours, Set sail on a catamaran cruise to explore the beautiful beaches and coral reefs of Isla Mujeres. This resort is relatively new so there are still some areas they need to work on. FULL review of the fabulous Royalton Riviera Cancn Resort, in Riviera Maya, Mexico. Claim your listing for free to respond to reviews, update your profile and much more. 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches,mysterious cenotes, and wondrous Mayan archeological sites. Carretera Federal 307, Cancun 77580 Mexico. Royalton Splash Riviera Cancun - Tripadvisor Best regards. I believe all the problems identified by past guests staying between December through April have dramatically improved. It was our anniversary and we were surprised with complimentary champagne and chocolate covered strawberries which we thought it was a nice detail. Thank you for giving us the opportunity to receive you at our wonderful hotel and for your kind review. Dear Guest; We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Our All-In Luxury experiences and exceptional locations make our resorts award-winning traditions for everyone to enjoy. Getting here. We are sure it will make them very happy. Iron Bathtub We want to come back ! We sincerely appreciate your comments. All content should be genuine and unique to the guest. Flat-screen TV Jobson Alex an amazing Chef that cooked amazing meats. It was delicious and the service was amazing. Based on the location and activity, you may be able to charge the cost of these activities and . Royalton Splash Riviera Cancun - Tripadvisor Our servers were always making food and bringing it out very quickly. Located poolside, this convenient eatery makes lunchtime easy. Explore the Mayan civilization in Chichn Itz Visit Ik Kil cenote, a huge natural, freshwater well Enjoy a complimentary breakfast and buffet-style lunch. Despite running into some issues with my room the first 3 days, the manager there Sarahi did a fantastic job to listen to our concerns and did her best to make the rest of my stay comfortable. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Location & Contact - Royalton Splash Riviera Cancun | All-Inclusive by Marriott Contact us for bookings at our all-inclusive luxury resort, 35 minutes from the Cancun International Airport. Resort Map Awards and Recognitions Our professional staff is dedicated to ensuring youre refreshed and ready to enjoy the rest of your luxury vacation. Best regards. Dear Guest; We would like to thank you for choosing us as your holiday destination and for the significant time that you took to let us know your experiences concerning your most recent stay. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. Find more info about the property in the questions and answers. Free WiFi, 104 m Royalton Splash Riviera Cancun | Luxury All-Inclusive Resort Numerous first class restaurants, great pools and slides. Leonardo is very cool! From. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. Fabulous Royalton Riviera Cancn Resort & Casino. See it ALL - YouTube Luxury Stays - Royalton Splash Riviera Cancun - Marriott There are similar hotels available. What is most concerning is that, despite immediately reporting the theft to the hotel staff, they showed no willingness to assist in investigating the incident. He anticipated hungry kids and brought out kids food, helped us pick the right food for everyone. Iron We are very pleased to know that we exceeded your expectations and that you had an excellent vacation. Experience fundamental components of wellness interwoven to your holiday to provide soothing comfort as you find within the spa and include rain showers, soaker tubs, and a pillow menu (for Diamond Club guests only). There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Julio provided water and towels to my wife on his own initiative. They're also applicable regardless of the comment's tone. Offering a luxury vacation designed to surpass expectations, Royalton Splash Riviera Cancun is comprised of two distinct sections that include a lively general resort area and an exclusive Diamond Club section. We are always very grateful for our guests feedback and are particularly pleased that you were able to experience just what we aim to so deeply to deliver great and impressive service to all of our guests. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. What can I say to days its a new hotel a few issues but overall amazing wouldnt mark it down . Cleaning products Allow our sommelier to guide you through a personalized wine tasting experience where youll sample and discover a selection of new favorite vintages paired with seven exquisite courses of amazing cuisine. Our award-winning team is excited to work with the resort team to arrange romantic wedding celebrations for couples. From local favorites and international flavors to la carte dining and a myriad of delicious buffet offerings, our restaurants offer the perfect setting for gathering over a shared meal. It was certainly a pleasure hosting you and we are looking forward to your return. Best regards, Really good food and amazing show he was really good at everything he did, really nice and we had a lot of fun, what was really cool was all the flips with the knife that he did and with the spatulas, Adults Only and Adult Friendly Resorts Puerto Morelos, Secrets Puerto Los Cabos Golf & Spa Resort. All of us were Diamond Club. With 22 food and beverage outlets including bars, the twelve restaurants of this brand-new resort are ready to serve guests . Carretera Federal . Location. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Been to Mexico numerous times. Thanks Jean-Francois, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Best regards, The only thing missing is better beverages. Super friendly and attentive staff especially Edwin/Guillermo at the diamond, Arturo from Zen, and pretty much all the vibe team and bartenders. We hope having the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit.
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