All prices in U.S. dollars unless otherwise stated. The bartenders we fantastic; with great attitudes even with being in the sun all day!! Mamitas Beach Club and Playa del Carmen Main Beach are also within 6 mi (10 km). The hotel made us eat a day of our stay due to delayed flights. WestJet. Kalamata is my favorite (Mediterranean). Nice shower, good water pressure. Hacienda Del Caribe Hotel is located in Playa del Carmen and offers an indoor pool. Can't imagine going to any resort that is not adult only for now on.Only side note here is that hotel did not provide enough soap or wash cloths daily but we did call housekeeping and they were there in 10 minutes with some. The shows from synchronizing swimming to brazilian dance show was top notch! Hotel services and amenities may be affected by new safety policies due to COVID-19. Although we were nervous to travel with the pandemic taking place, upon arrival we quickly realized that the Hilton was doing all it could to keep everyone safe. Ask the community! Dear Anathani,We appreciate the time that you have invested on writing an overview of your stay with us. 296, Playa del Carmen, Quintana Roo, Mexico, Avda. Room service comes daily and it is meticulous. Thank you again for your time and preference. . -The check in process was unnecessarily complicated. The property is very clean and COVID protocols were followed very well. After about 20 minutes of this, I finally asked for a manager. Check-out time: 12:00 PM; Stayed at Hilton Playa del Carmen recently? This Playa del Carmen property is on the beach, 0.1 mi (0.1 km) from Maroma Beach, and within 9 mi (15 km) of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. Please be confident that well share your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guests.Thank you again for preferring our resort. Review collected in partnership with Hilton Hotels & Resorts. I got the octopus potato thing was which was awesome. (in 20 reviews), "The beach was small, lots of seaweed." We ate there twice in this last trip. It's also great that the hotel is located on 5th ave and you can experience local life. Resorts in Playa Del Carmen, La Romana & Montego Bay | Resorts by Hilton All in all, a great place to visit. Warning- the floors are SLIPPERY when wet. Excellent, Marianna K Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. What are we, at summer camp? Situated in Playa del Carmen, La Pasion Hotel Boutique by Bunik is surrounded by a variety of clubs and bars and is minutes on foot from Terminal Foranea de Autobuses Station. There are workers each morning for a few hours that rake the seaweed and carry it offsite. We hope to welcome you back in the not too distant future. The previous reviews made it seem like this was a huge issue. Lock in the lowest price from these sites, Third time stopping at this hotel for the last 3 consecutive years always for 10 nights straight after Christmas and over new year. (in 9 reviews). She also assisted us wonderfully in changing our room due to my knee injury. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort The main pool deck was the center of the action. 4.5 Excellent 23,020 reviews #63 of 344 hotels in Playa del Carmen Location 4.8 Cleanliness 4.8 Service 4.7 Value 4.5 Travelers' Choice GreenLeaders Silver level Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hilton Playa del Carmen, An All Inclusive Resort is an elegant getaway for sophisticated relaxation. priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. Review tags are currently only available for English language reviews. I have never really watched much of the night entertainment but have to say that we enjoyed it. I just want you to be prepare if this is your first time at an all-inclusive resort. Fully equipped Life Fitness Center & Stott Pilates, spinning, aerobics and yoga sessions, Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service, Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels, Exclusive Beach Cabanas upon availability, Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more, Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; show cooking stations for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices. Pool entertainment was fun!The restaurants were goods. We were not only successful but also had a lot of fun. HotelsCombined searches hundreds of hotel booking sites to help you find hotels and book hotels that suit you best. Offering a private beach and an outdoor pool, this 5-star resort is located in Playa del Carmen. Our team works on a daily basis to exceed the guests expectations and we are honored to hear this was your case. Hilton Playa del Carmen, an All-Inclusive Resort - Tripadvisor Yes, Hilton Playa Del Carmen Adult Only Resort offers free Wi-Fi. I also wished there would've been plain yogurt available at breakfast. Upon . It is conveniently positioned for those wishing to discover the area's attractions. We booked with Happy Shuttle for 2 people, $130 private shuttle just us round trip from Cancun airport. Check Out / / . The chefs are great there too! Our servers Adriana, Laura, and Erick made sure we were always tended too. We are so pleased to hear you had an excellent experience while staying with us, and that you felt safe and yet relaxed. The beach is January was great. Please see our partners for more details. My wife and I went to this resort for a 3 night 4 day trip. Honestly, I love this place and I can't wait to go back. The staff was incredibly friendly, and we felt very welcome at the hotel, along with its restaurants and cafes. I noticed at the regular check in counter there was a sign for it, but the price had increased to $49 per person since I had asked a few days prior to arrival. Room service was splendid. Use the hotel finder to search for the cheapest hotel deal for all major destinations around the world. But if that is not your scene the entertainment staff will keep your attention. When we arrived we were asked to sit and wait which was fine until people coming in after us were getting checked in before us. We will be back next year if not before!I have been to over 25 countries and have stayed in many hotels at every level and price point. We look forward to the pleasure of having you return to our resort soon. Individually-wrapped food options are available for breakfast and through room service. Dear Heather A,We appreciate the time that you have invested in writing an overview of your stay with us. The hotel is LITERALLY steps away from 5th Avenue, so we were able to shop, sip, stroll, and party very easily. We are delighted that youve enjoyed all the details we take pride in offering our guests. We appreciate your gracious comments as it shows our consistency in maintaining our brand standards. Learn More. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. Our favorite was the Maria Petrona, the best food on the resort. We sincerely hope we can have the honor of being your hosts in the not too distant future. The breakfast buffet was plentiful with lots of choices. Likewise, we will be delighted to share your words with our entire team. See more discussions in the Hilton Playa del Carmen forum . Good to Know Furthermore, our team is trained to identify resort guests from non-guests, to maintain a safe and comfortable environment right in the heart of Playa del Carmen.In regard to service, we are sorry to hear that we were unable to exceed your expectations, and that you did not enjoy the beach as much. Its very rewarding to hear that you had a memorable trip and had a lot of fun. Thank you again for choosing our resort. Yes, there were options to upgrade dinners but definitely no pressure to do so.BEACH VENDORS -- yes there are vendors walking on the beach (beach is public at shoreline just like in the states) selling wares but you just politely nod your head or say not thank you and that was that. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. I would rate it as average for the following reasons (and keep in mind, we paid for Jr Suite Garden Views so that may have impacted our experience):-The check in process was unnecessarily complicated. Please contact WestJet Vacations at 1-877-737-7001 for further information. PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. 100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners. Important Information. Book your perfect stay with confidence! Enjoy eating authentic Mexican food. RedWeek, Inc. is a Registered Seller of Travel in the following states: Warning: Your web browser is out of date. Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hilton Playa del Carmen, An All Inclusive Resort is an elegant getaway for sophisticated relaxation. Third time stopping at this hotel for the last 3 consecutive years always for 10 nights straight after Christmas and over new year. Some portions are very small but we ordered several to make up for it. We loved Hilton at Playa Del Carmen! This was our second stay at this Hilton property (would've been third but had to cancel last year due to Covid -- 1st time was in 2019). Reserve Now Rituals for Couples Find balance and harmony together with a romantic massage for two, or a chocolate body wrap in the calm and comfort of your suite. I did get an email around 2 weeks before our arrival and I was able to have my questions answered at that time. It was not clear why they could not honor the price on the app. Temazcal Ceremony This purification ritual is entirely guided by a Mayan shaman. Yes, there is a gym available to Hilton Playa Del Carmen Adult Only Resort guests. Locations / Mexico / . Resort Reviews (1) Add your review. Until next time, please check this hotel out! After about 20 minutes of this, I finally asked for a manager. We traveled for New Years with a group of friends and had a great time. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Playa del They made everything fun and entertaining. Having read reviews before we got here, we were not sure what to expect. Book Direct & Receive*: 10% Off Room Upgrades 10% Off Spa Services Free Zipline Excursion (with purchase) Free Cavern Excursion (with purchase) Book Now Terms & Conditions Offer Expires: March 20, 2023 IT'S ALL INCLUDED All-inclusive should exceed expectations. Lots of great options and you can order ahead of time too! We hope to have the honor of welcoming you back, to provide you with a wonderful experience. The pool entertainment was funny, welcoming, and SO entertaining. Now $355 (Was $1,040) on Tripadvisor: Hilton Playa del Carmen, an All-Inclusive Resort, Riviera Maya. While not necessarily a quiet getaway, this definitely wasn't a party hotel either. The whole resort area was wonderful, very well decorated and just simply beautiful.Since we traveled during Covid, we were slightly concerned about safety, but that turned out to be a relatively pointless worry. Alfredo Garcia, Promocionar at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, responded to this review, Review collected in partnership with Hilton Hotels & Resorts. I am a diamond member and have always been upgraded to a room of a higher category free of charge and you can get free cabanas on the beach in a dedicated area. We sat and waited about 20 minutes for a 5 minute check in that wasn't special or unique so not sure why the wait. When we arrived we were escorted around before finally being able to check in (about a 30 minute wait) Dioney Almedia was checking us in and he said that we did not have an ocean view room. Playa del Carmen And we were told if it was lost, we'd have to pay $100 because of a special chip or something in itbut again, no staff ever seemed to care to check it out. . Prices are the average nightly price provided by our partners and may not include all taxes and fees. -No staff member was particularly unfriendly, but no one was particularly friendly either. We sincerely look forward to welcoming you back on a future occasion and providing you again with the exceptional quality and service you deserve. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. Post your timeshare at Hilton Playa del Carmen for rent or sale in less than five minutes! Hilton Playa Del Carmen Adult Only Resort, Playa del Carmen Calle Corazn Shopping Mall, Playa del Carmen Bus Depot Playa del Carmen. Read our, Alfredo Garcia, Promocionar at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, responded to this review. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort . We were only able to snorkel for about 20 minutes and then the guide had enough and wanted to head back, which took another hour. Lots of bars and x restaurants open so you can change up your scene if you like. I am a Hilton Honors member and attempted to communicate several times without any response. I get it though, hospitality and tourism roles that are 100% guest facing are tough and exhausting.-The food was good, but I've had better and expected better from a 5-Star. Victor (team lead), Alejandro, Fernando and the rest of team were amazing. I've never received such great service at any other hotel.The restaurants were similarly great, and breakfast had plenty of fresh fruit and berries, which was excellent for me as someone who doesn't enjoy a heavy breakfast - but it also offered scrambled eggs, toast, bacon, and all the traditional goods for my partner who has a bigger appetite for breakfast. The staff here are exceptional and make your holiday that much more special. Maria Petrona the flank steak was excellent! Hilton Playa del Carmen, an All-Inclusive Adult Only Resort: Diamond Member Review - See 23,013 traveler reviews, 21,431 candid photos, and great deals for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort at Tripadvisor. Looking for more accommodation options? Went in August 2022? We strive to deliver the most memorable experience to our valued guests. We enjoyed the entertainment and the resort vibe. If I forget anybody on this review, I just simply forgot. We stayed at this hotel for our honeymoon for a week and everything was excellent. No other seats to enjoy by the pool. Own a timeshare at Hilton Playa del Carmen? more. Special shout to Eric who is one of the pool waiters - always remembers us from our previous visits and we have a good catch up. -Everywhere we went (except for the bar), we felt pressured to pay for some sort of upgrade: at the restaurants, at the poolI thought I paid the premium price for an all inclusivewhat's with all the extra costs? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Food was all inclusive and being a HHonors diamond member meant that we got some extras which was also very good. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. COVID TESTS -- very easy process!COZUMEL -- we did a day trip over there. What are we, at summer camp? Vibe: Adults-only. What are we, at summer camp? My experience at the Yucatan Playa del Carmen We hope to welcome you all back soon. Free WiFi Smoke-free Concierge Spa Tennis Beach Resort All-Inclusive On-site restaurant Outdoor pool Fitness center Room service Business center Meeting rooms Pets not allowed Accessible Amenities Adults-Only Getaway Discover something new each day at our all-inclusive resort with endless dining and drinks at our restaurants and lounges. Whole thing was a mess.. we came to find out there is a shop near Reef hotel that offers $35 for snorkeling each person to that same spot! Food selection is decent - Kalamata was our favorite restaurant. So after 1 hour of being unneccessarity detained, we did actually get the room that we booked. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort They do try to pick it up, but really who cares? Geraldo and Carlos helped us out! Food was excellent and plenty of varieties! thats where the entertainment was! Instead, what was supposed to be a 30 min boat ride to the snorkel spot turned into an hour and 10 minute ride because the guys driving the boat decided they wanted to fish on the way there. It was fun and included in the price just pick up raquets and tennis balls at the front desk!BEWARE of the company on the beach trying to get you to do snorkeling, parasailing, jetskis, etc. It is a pleasure to learn that you enjoyed our facilities, food, service, and entertainment. Fourteen restaurants and bars, a wellness spa, two outdoor pools, and the Caribbean shoreline await, plus resort activities and nightly entertainment that tempt you to try something new each day. The beach was great! We loved the included jetted tub in our room and used it every day! Question about Hilton Playa del Carmen? 2% for two years 3% for three years 4% for four years Call Us to Book View Terms Hilton All-Inclusive Event Package Private group check-in with signature cocktails Meeting room for general session and breakout rooms Private one-hour cocktail reception Private three-hour reception dinner (buffet or plated) with open bar All rights reserved. I am a Hilton Honors member and attempted to communicate several times without any response. When I realized that it was a King Sized bed I immediately called to change it to two Double Beds Ocean View as I was travelling with my friend. They are thoughtful and caring and really get to know you! If youre staying in a metropolitan area, you may see your drive time increase due to busy roads. Usually Hilton Playa Del Carmen Adult Only Resort room prices are around $389/night, with the cheapest deals starting from $280/night. Guests also have exclusive access to the on-site SPAzul and Life Fitness Center. We loved Horacio, Polux, Alex, and Victor who worked by the pool. Hilton Hotels in Playa del Carmen, Mexico - Find Hotels - Hilton Real ratings and reviews from millions of guests, just like yourself. They are open to ideas and they implement them to the best of their abilities. We'll redirect you to the home page of the country/region site you choose. Apart Hotel Casaejido is situated in Playa del Carmen and provides guests with free Wi-Fi. Thank you to the staff they were all amazing. Fee applies. All in all, however, these are very minor details, and the stay was very successful despite them.As one might imagine, I wholeheartedly recommend staying at Hilton Playa del Carmen, which for us was a wonderful experience.
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