Kaseya, which specializes in remote management software for managed services providers (MSPs), revealed Monday that approximately 60 of its MSP customers and as many as 1,500 MSP clients were affected by a wide-range ransomware attack from the notorious REvil gang. In the month preceding the incident, Bitsight observed approximately 1,900 Internet-facing Kaseya VSA instances. Kaseyas software is used by Managed Service Providers to perform IT tasks remotely, but on July 2nd, the Russia-linked REvil ransomware group deployed a malicious software update exposing providers who use the platform, and their clients. Regardless of motivation, cyber attacks are both increasing in frequency and impact. Some of the affected companies were being asked for $5 million in ransom, Mr. Hammond said. He joined The Verge in 2021 after several years covering news at Engadget. ET, Voccola said in a July 7 video. Unlike the SolarWinds supply chain attack, the company's update server was compromised yet Kaseya's infrastructure does not appear to have been affected. Insights Sadly, until REvil goes back online, many of their attack victims arent sure when they will be able to unlock their encrypted data. Kaseya and IT Glue, meanwhile, say the cyberattack was limited to VSA and did not involve IT Glue. Ransomware encryption can also be used on hard drives to completely lock down the computer's operating system and prevent the victim from accessing it. Your email address will not be published. Do Not Sell or Share My Personal Information. On July 08, 2021, the Dutch Institute of Vulnerability Disclosure (DIVD) published a timeline of the attack, which indicates that the vulnerability was reported to Kaseya as early as April 2021. Complimentary or PKI-integrated strategic relationships with industry leading technology vendors. And according to Swedish media, pharmacy chain Apotek Hjrtat and Finnish energy company ST1 were also affected. And we are continuing to up our partnership with the private sector, which is a key part of best practices in ensuring we are reducing the impact of the, I should say, the vulnerability of private-sector entities. The REvil ransomware attack spread from the MSPs to between 800 and 1,500 businesses worldwide, Kaseya CEO Fred Voccola told Reuters on July 5, 2021. *Learning Centers and Communities sponsored by CRN's Partners, Aruba, a Hewlett Packard Enterprise Company, AMD & Supermicro Performance Intensive Computing, Kaseya Likely Got Ransomware Decryptor From REvil: Huntress CEO Kyle Hanslovan, Huntress CEO Kyle Hanslovan: Kaseya Should Make Billing Concessions To MSPs, How JustTech Recovered From The Humungous Kaseya Ransomware Attack In 10 Days, Kaseya Ransomware Attack Could Have Been Prevented: Report, Kaseya Was Warned In April Of Vulnerability Exploited By REvil Gang, The Channel Angle: Weighing The Risk Of Remote Monitoring and Management After The Kaseya Attack, MSP Following Kaseya Ransomware Attacks: Were All Complicit, Kaseya MSP: It Sucks VSA Is Still Down After Cyberattack, Kaseya VSA Still Down Due To Issue During Deployment, Huntress Labs On Responding To A Cyberattack: 5 Key Steps For MSPs, 10 Big Things To Know About The Kaseya Cyberattack, As One Kaseya MSP Negotiates Ransom Payment Following Attack, A Fellow MSP Steps Up To Help, Kaseya MSPs: We Want To Get Out Of This Mess, Hackers Attack Microsoft Cloud Customer Apps Via Synnex, Kaseya VSA SaaS Coming Back Tuesday, On-Prem Wednesday, MSPs Provide Helping Hand To Peers Hit By Kaseya Ransomware Attack, Huntress CEO Kyle Hanslovan To MSPs On Kaseya Ransomware Attack: Get It Together Or Go Out Of Business, REvil Demands Record $70M In Kaseya Ransomware Attack, 5 Takeaways On Kaseya Cyberattack From CEO Fred Voccola, Kaseya Cyberattack: End Customers Ransomed, MSPs Spared, Kaseya VSA Ransomware Attack Hits Nearly 40 MSPs, Kaseya Takes RMM Tool Offline Following Potential Attack. ET, has reactivated an integration with IT Glue an MSP documentation platform owned by Kaseya. 2. Kaseya is a major business management and IT automation software provider to MSPs. Kaseya VSA Still Down Due To Issue During Deployment While we continue to investigate the incident, we will update our customers (and interested parties) as we have more information.. 5 Takeaways On Kaseya Cyberattack From CEO Fred Voccola On July 2, 2021, IT solutions developer Kaseya became a victim of a ransomware attack, putting at risk thousands of customers of their MSP (managed service providers) clientele. A common refrain he has heard from government officials and security experts, he said, was that when it comes to cyberattacks, its not a matter of if, its a matter of when., Kellen Browning is a technology reporter in the Bay Area covering the video game industry and general tech news. The ransomware was released through a malicious patch via Kaseya's VSA server on July 2, and - as a result - thousands of nodes in hundreds of companies were easily compromised and encrypted. Software vulnerability exploits lie at the heart of notable attacks, from the crippling2017 NotPetya attackresulting from an exploited Ukranian accounting software vendor, to the recentSolarWinds,Hafnium,Accellionand now Kaseya incidents. Why Bitsight? We have VPN licenses that are flying out the door for those [Kaseya customers] who need it, says one CEO of an MSP who partners with Kaseya. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. the Dutch Institute for Vulnerability Disclosure identified the flaw as an authentication bypass vulnerability in two disclosure posts Wednesday. Learn how the ransomware types work, and review notable ransomware attacks and variants. Fast forward to March 2022, and alleged hacker Yaroslav Vasinskyi was extradited and arraigned in a Dallas, Texas court. But it was the attack on IT and network monitoring software company Kaseya that drew the most attention after the ransomware spread downstream to thousands of its customers' networks, prompting the U.S. government to launch a $10 million bounty for information that would bring the hackers to justice. Outside Coop stores, signs turned customers away: We have been hit by a large IT disturbance and our systems do not work.. And weve talked a bit in the past about the importance of private-sector entities hardening their own cybersecurity, putting in place best practices that have been recommended by the federal government for some time. He graduated from Pomona College. Solutions has said was behind the hacking of the worlds largest meat processor, JBS, in May. The Dutch Institute for Vulnerability Disclosure (DIVD) revealed that it appears the exploit used for the breach was same one they discovered and were in the process of addressing when the attackers struck. Lone wolf cyber attackers are being eclipsed by threat actors operating at industrial scale. The attack spans victims in at least 17 countries including the. Vasinskyi was charged with conducting ransomware attacks against multiple victims including Kaseya, and was arrested in Poland on 8 October. Jen Psaki, the White House press secretary, said during a news conference on Tuesday that we advise against companies paying ransomware, given that it incentivizes bad actors to repeat this behavior.. ET, but an issue popped up that delayed the restart. According to the team at the Dutch Institute for Vulnerability Disclosure, which discovered the zero-day, the specific vulnerability targeted in the attack was CVE-2021-30116. Everything MSPs need to know about Kaseya VSA supply chain cyberattack investigation, SaaS recovery, on-premises VSA patches, REvil ransomware decryptor key and more. They have been offline for several weeks as discussions on why they were taken down and by whom continue. @kellen_browning, A version of this article appears in print on. In that video, Voccola said the delay is based on newly planned security enhancements rather than a restore issue. We discovered severe vulnerabilities in Kaseya VSA and reported them to Kaseya, with whom we have been in regular contact since then.. Notified all of our on-premise customers to immediately shutdown their VSA servers and (b.) In this blog, we will look back at this attack and its impact, as well as tips for spotting and preventing future cyber threats. Up to 1,500 businesses could be affected by a cyberattack carried out That has magnified the attacks severity, said John Hammond, a researcher at the cybersecurity company Huntress Labs. ConnectWise-IT Glue Integration: ConnectWise, as of 10:00 a.m. Some companies have been asked for $5 million in ransom. CISA Guidance for Kaseya MSPs: The CISA (Cybersecurity and Information Security Agency) has issued this guidance for MSPs and customers that run Kaseyas VSA software. By Richard Lawler, a senior editor following news across tech, culture, policy, and entertainment. When the REvil organisation released the malicious patch containing a payload named "Sodinokibi" it proceeded to encrypt servers and shared folders. 1. Drive efficiency and reduce cost using automated certificate management and signing workflows. If the Russian government cannot or will not take action against criminal actors residing in Russia, we will take action, or reserve the right to take action, on our own, Ms. Psaki said. We have been further notified by a few security firms of the issue and we are working closely with them as well. Kaseya VSA is widely installed and so presents a large opportunity for attackers. They had to become boots on the ground going around to every single one of their clients and touching them manually, says Michael Crean, president and CEO of Solutions Granted, of a fellow MSP impacted by the attack. The more time that passes between patch available and patch implemented indicates lower performance. The DevOps mantra of shifting left is benefiting secure coding practices. So far, once of the companies most noticeably impacted by the attack is Coop, a line of over 800 grocery stores in Sweden that closed Saturday as the attack shut down its cash registers. Even getting a full picture of the companies associated with the attack is going to be difficult in the short term, according to Sophos Vice President and CISO RossMcKerchar. REvil hacker accused of Kaseya ransomware attack arrested and We are in the process of investigating the root cause of the incident with an abundance of cautionbut we recommend that you IMMEDIATELY shutdown your VSA server until you receive further notice from us. Required fields are marked *. Given the sophistication and scope of the attack, we temporarily disabledintegrations between Kaseya platform products and ConnectWise. You can change your choices at any time by clicking on the 'Privacy & cookie settings' or 'Privacy dashboard' links on our sites and apps. This is the worst ransomware incident to date, but if we dont take action, the worst is yet to come, said Kyle Hanslovan, the chief executive of the cybersecurity firm Huntress Labs. Sublinks, Show/Hide As stated upfront, Kaseya has confirmed that around 1,500 businesses have been affected by the attack. Kaseya Cyberattack: End Customers Ransomed, MSPs Spared Kaseya Attack 2021 - Blog | GlobalSign Huntress Labs On Responding To A Cyberattack: 5 Key Steps For MSPs One thing that was clear, however, was the threat actors who distributed the malware had a working knowledge of the on-premises VSA tool and some of the quirks that would allow for installations without tipping off antimalware software. Your file has been downloaded, click here to view your file. An indictment, unsealed on November 8, 2021, charged Vasinskyi, 22, a Ukrainian national, with conducting ransomware attacks against multiple victims, including the July 2021 attack against Kaseya, the DOJ said. The attack over the weekend underscores the need for companies and government agencies, as well, to focus on improving cybersecurity. Kaseya did not comment for the report. You can also subscribe without commenting. Kaseya VSA Downed by REvil in a Monumental Supply Chain Attack We are in the process of investigating the root cause of the incident withthe utmost vigilance, we have: Notified all of our on-premise customers to immediately shutdown their VSA servers, We were first notified at 12:35 ET today and it has been an all-hands-on-deck evolution to respond and make the community aware. Hackers compromised Kaseya, a Miami-based software maker that provides technology services to tens of thousands of organizations around the world. 3. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Managed Security Services Providers (MSSP) News, Analysis and Cybersecurity Research. REvil Disappears: Websites run by the ransomware gang REvil suddenly became unreachable, sparking widespread speculation that the group had been knocked offline perhaps by the U.S. government. Moving forward, Kaseya email updates will not contain any links or attachments, the software company says. Last weekend, we found ourselves in the middle of a storm. July 12, 2021. Voccola said the decision to delay the SaaS restart was entirely his. Trusted digital certificates to support any and every use case. New CVEs are discovered, and cybercrime teams have a steady supply of opportunities both old (NSA 25) and new to exploit. VSA is among the worlds most popular software for MSPs that deliver RMM services. Since Emsisoft is the one that got it, I think its probably more likely that that REvil team or a REvil affiliate leaked it, says Huntress CEO Kyle Hanslovan. Save my name, email, and website in this browser for the next time I comment. Many of its customers are so-called managed service providers, which in turn provide security and tech support to other companies and collectively reach millions of businesses. From a national security perspective, state sponsored actors are drawing increasing attention. We will re-enable the IT Glue integration (and others) once we officially confirm that there is no vulnerability or threat through third-party validation or through our own due diligence to confirm there is no risk to our partners as it relates to this incident. Vulnerability management is not optional, and requires diligent effort and cybersecurity updates. If anyone wants to negotiate about universal decryptor our price is $70,000,000 BTC [Bitcoin] and we will publicly publish decryptor that decrypts files of all victims, so everyone will be able to recover from attack in less than an hour, REvil wrote late Sunday. Customers have to sign a non-disclosure agreement (NDA) in order to receive the decryption key from the software company. By checking this box, I consent to sharing this information with BitSight Technologies, Inc.toreceive email and phone communications for sales and marketing purposesas described in our. Ransomware attacks have been around for years and often target individuals or small businesses to extort payments to unlock data. The computer code behind the Kaseya attack was developed in such a way that the malware avoids systems using Russian or related languages. When the VSA attack initially occurred, ConnectWise said it was disabling the IT Glue connection out of an abundance of caution. White House Deputy National Security Adviser Anne Neuberger. Its critical that you do this immediately, because one of the first things the attacker does is shutoff administrative access to the VSA.. Kaseya on July 21 obtained a decryptor for victims of the REvil ransomware attack, and the company is working to remediate customers impacted by the incident, the company disclosed on July 22. The cyberattack surfaces as Kaseya ramps up for a potential IPO or financial event. Synnex says the attack could be connected to REvils exploitation of Kaseyas on-premise VSA tool to compromise MSPs, and didnt respond to questions about whether the distributor uses Kaseya VSA. "To date, we know of fewer than 60 Kaseya customers, all of whom were using the on-premises VSA product, who were directly compromised by this attack. At the moment, no one does., Kaseyas VSA could be either on-premises or cloud hosted. Hackers have carried out a slate of prominent cyberattacks against U.S. companies in recent months, including JBS and Colonial Pipeline, which moves fuel along the East Coast. REvil targeted a vulnerability ( CVE-2021-30116) in a Kaseya remote computer management tool to launch the attack, with the . Your email address will not be published. Similar groups operate with similar business models seen in well known commercial brands - SLAs, customer service, multiple fee-sharing agreements for ransom payments, etc. We are in the process of investigating the root cause of the incident with the utmost vigilance.. Through regular updates, Kaseya ensures the security of its systems, however in this case, the security features were hijacked to spread malware on the client systems. A notice on the Kaseya website warned customers that use its systems management platform, called VSA, to shut down their servers. Among the details that remain unknown: Below is a timeline tracking the Kaseya VSA cyberattack, status updates, and business recovery tips for MSPs. Anyone can read what you share. The company says it will provide an updated timeline for server restoration this evening, as well as more technical details of the attack to help recovery efforts by customers and security researchers. The company provides IT infrastructure management solutions for Managed Service Providers (MSPs) and internal IT organisations and serves customers worldwide. Surprised by your cloud bill? Note Official Statements From Kaseya: Track this URL from Kaseya for official ongoing updates, patch and restore information from the company. At the same time, cybercrime groups have found safe operating havens (i.e., Russia) and adopted corporate practices promoting specialization of skills along with distributed responsibilities. One of the products we have been investigating is Kaseya VSA. A Swedish railway and a pharmacy chain were also affected, security researchers said. Request your free custom report and see how you can start reducing your cyber risk exposure across your digital ecosystem: cloud assets across all geos & subsidiaries;discover shadow IT;security risk findings;and more! Sublinks, Show/Hide If I was you, Id be very, very frustrated, and you should be.. CEO of Kaseya apologises after pushing back the restoration of the firm's VSA service following a REvil ransomware attack. Experts have predicted that on Tuesday when workers return to offices in the US, there may be more victims discovered. Did you know you can automate the management and renewal of every certificate? If it is confirmed that there was in fact a compromise of anything on the Kaseya or IT Glue side that integrates with ConnectWise applications, cybercriminals could, in certain situations, potentially leverage that to possibly exfiltrate data or execute code remotely. Instead of getting Kaseyas latest update, they received REvils ransomware. Kaseya was fixing zero-day just as REvil ransomware sprung their attack This allowed REvil to leverage the VSA product's standard functionality and deploy ransomware to customer endpoints. The VSA on-premises patch should be available less than 24 hours later. He graduated from Pomona College. While clearly a best practice, it will unlikely result in ever consistently delivering 100% secure code. Show/Hide Is it Russia? The Kaseya cyberattack has had cascading effects around the globe, touching companies in more than a dozen countries, including the United States, Germany, Australia and Brazil. As a subscriber, you have 10 gift articles to give each month. The zero-day vulnerability used to breach on-premise Kaseya VSA servers was in the process of being fixed, just as the REvil ransomware gang used it to perform a massive Friday attack . Leonardtown gets its IT services from JustTech, an MSP in La Plata, Maryland. The attack timeline started on July 2. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services.
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