Subscribe to get the latest updates in your inbox. Sophos Partner Portal FAQ As with Engineer training, we'd recommend you pick the Central Endpoint and Server or XG Firewall Architect courses, but the choice is yours! Ourconsistent,strategic commitment to the channel has been a long-term cornerstone of our success. Get a training voucher from your partner and enroll today. icon at . Only a primary administrator can grant permissions to manage firewalls in Sophos Central Admin. When I'm logged into Central, managing a client, and I'm logged out, I'm at a login screen but I cannot login there as I don't have permissions to something. New Sophos Support Phone Numbers in Effect July 1st, 2023. Julia completes this Delta on July 2, 2021, bringing her knowledge in this certification up to date at v18.5, Certifications are valid for two years from the point of release, Expiry dates can be extended by completing subsequent Delta courses, Expired certifications dont count towards compliance requirements. To view the Debug Log, either click the Debug Log icon or go to Log > Debug Log. Copyright 2023 Poly, Inc. All Rights Reserved. - Sophos Central Admin/Enterprise/Partner Dashboards: Expected (and unexpected) auto sign-out behavior information. The Sophos Partner Portal is the most important resource to manage your Sophos business and locate partner-exclusive information. What is Endpoint Security? Features, Benefits and Risks - Sophos Our certification paths will help you climb the Sophos Partner Program ladder, gaining more rewards as you go. We currently do not have any free training certifications or training. Accessibility Superior cybersecurity outcomes for real-world organizations. To get started, youll first need to complete the relevant Engineer-level course to get the required baseline knowledge. And if youre an IT admin and want to see if your users are likely to get phished, why not take a look at Sophos Phish Threat, our phishing attack simulation and training for your end users. At Sophos, we offer a range of technical training so our customers and partners can hone their skills. Sign into your account, take a tour, or start a trial from here. Sophos Partner Program Compliance April 2023 March 2024, Ensure Partner Program Compliance and Protect or Increase Your Margins for 2023 / 2024, Look up your partner tier and accreditations, Check your year-to-date compliance attainment, Identify training requirements for your current or higher tier, Review certifications held in your organization, Extend expiring certifications with Delta courses. They work in exactly the same way: valid for two years from the point of release. I am pleased to announce that the following Sophos Partner training courses have been launched on the Training Portal. 1997 - 2023 Sophos Ltd. All rights reserved. 1. The Sophos Certified Architect training builds on the Engineer courses and will give you a deeper dive into the products and technologies. If you are being logged out earlier than expected from the Sophos Partner Dashboard (Central), I'd suggest opening a support case so that this can be looked into. Every year, well release a new version of the SC01 Sales Fundamentals course on April 1, along with an SU01 Sales Fundamentals Update course. To summarize, these are the most important steps we recommend you take to ensure compliance with the Sophos Partner Program. Sophos Central Endpoint and Server Protection - Sophos Community Get started as an administrator. Partner Portal is the "sales part" which you cannot access. This page is only accessible for partner portal administrators. I will follow up with you via PM to share additional information. Look up administrators This means that, in order for a certification to count towards partner tier or technical accreditation requirements, it must be current (not expired). First steps, who to contact for help, and advice for partner portal administrators. It gives you embedded autonomous endpoint detection and response (EDR), and greater visibility and safety for both the network and off. The Sophos Central Technician v4.0 course will be released in January 2023. Connect with Sophos Support, get alerted, and be informed. Deliver complete visibility: Via a . Access the Sophos Partner Portal to view your year-to-date compliance status. Important Partner Update: Sophos Certification and Compliance S15 4.0v1 Sophos Central Endpoint and Server Protection Technician Any feedback or comments are most welcome. Whether you are a partner or IT admin, learn at your own pace with eLearning paths designed just for you. Sophos Partner Portal: Training Overview. . The Sophos Certified Engineer training is our first level of technical training, giving you a great overview of the key features of our products and all of the knowledge you need to run a demo or a simple proof of concept. Sign up to the Sophos Support Notification Service to get the latest product release information and critical issues. I have a historical of all my grade i did? On-Premise Endpoint requires membership for participation - click to join. Terms of Use Being repeatedly logged out of Sophos Central. It's not unusual to be WORKING in Central and get logged out anyway. The default timeouts are mentioned in the article below. On top of that, certification knowledge is a level of expertise that enhances your resum and that you can take with you wherever you work. it should be noted that I'm not a partner, I'm a customer. Most of the links included are accessible via the Sophos Partner Portal, and thus only available for already registered partners. We'd recommend Central Endpoint and Server or XG Firewall, but the choice is yours! This way, you can maintain or even improve your partner tier as well as your margins for the next compliance period (April 1, 2022 March 31, 2023). Sophos Partner Portal: Training Overview - Sophos Techvids Sophos Partner Program Compliance April 2023 March 2024, Ensure Partner Program Compliance and Protect or Increase Your Margins for 2023 / 2024. We focus 100% on the channel, and the success of our partners is key. Throughout the year, partners who qualify for a higher partner tier or a new accreditation by the 1st of a month will be promoted on the 15th of the same month. 1997 - 2023 Sophos Ltd. All rights reserved. Launch Support Portal; More; Cancel; New Sophos Support Phone Numbers in Effect July 1st, 2023 . As a worldwide leader in next-generation cybersecurity, Sophos protects more than 400,000 organizations of all sizes in more than 150 countries from todays most advanced cyber threats. This is really not fun when you have to do this OVER and OVER. Sophos Partner Portal | Sophos Sophos Partner Portal: How to Find Help on the Partner Portal. Sophos Partner Portal: Managing Devices & Licenses. All Sales Consultant training is available online through the Training Portal. You need to know the following restrictions for administrators: There can be only one Primary Partner Admin and up to five Portal Admins. Make sure you share our 'one-stop shop' customer resource pages with your customers. Did You Know? Where to Find Partner Portal Guided Tour Videos All our course are available as self-study eLearning or as instructor-led classes. Where to Find Partner Portal Guided Tour Videos, Did You Know? Learn which certifications count towards partner program compliance and how to extend expiring certifications. You can find the certification requirements per partner tier in theSophos Partner Program guide and you can access all the training via the Sophos Training Portal. As a worldwide leader in next-generation cybersecurity, Sophos protects more than 400,000 organizations of all sizes in more than 150 countries from todays most advanced cyber threats. Thanks for reaching out to the Sophos Community Forum. Our engineers definitely appreciate and enjoy the Sophos certification classes. I am new in Sophos Products, and i have a doubt about Partner Portal. Request access to the Sophos Partner Portal. Powered by SophosLabs and SophosAI a global threat intelligence and data science team Sophos cloud-native and AI-powered solutions secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. We reward your investment in the Sophos Partner Program with high discounts, dedicated channel support, and the worlds most effective cybersecurity technology. What you mentioned below is the intended behaviour. Please complete the application form. The courses are available online, or delivered by a trainer in a classroom or via webinar, so theres plenty of chances to ask questions and develop your expertise. This is way too aggressive to be functional. Sophos Partner Portal: Self-administration - Sophos Support We have previously notified the individuals holding expiring certifications as well as the partner portal administrators and will continue to send monthly email updates detailing the compliance status of your organization, plus upcoming certification expirations. Look out for a monthly summary of the most important channel updates. Getting logged out of Central/Partner/Training so very frequently What can be done about the portal usability? Sophos Central Partner: Access the Sophos MSP Connect training With the annual deadline for the Sophos compliance audits on March 31 fast approaching now is the time to ensure the correct courses are completed to meet the relevant partner tier requirements. The award-winning Sophos Partner Portal is a fantastic resource to help you manage and grow your business, available to all Sophos Partners. You can also open log viewer from system tray icon of NetExtender by right clicking and choosing View Log.. panel. If you have considered becoming a Sophos partner, now is a great time. Partner Certification Overview Sales Consultant (Sell) The Sophos Certified Sales Consultant training gives you the head start you need to get selling with Sophos. This means, somebody, who created your account, "forgot" to give you rights to access the partner portal. Note: If Support has asked to clear the logs and . Dont take our word for it, the Sophos partner Technology By Design explains the value of Sophos certifications. Download Sophos Connect Admin? Gowtham ManiCommunity Support Engineer | Sophos Technical Support Knowledge Base|@SophosSupport| Sign up for SMS AlertsIf a post solvesyourquestion use the'This helped me'link. Throughout the year, partners who qualify for a higher partner tier or a new accreditation by the 1st of a month will be promoted on the 15th of the same month. If you dont receive our emails, please get in touch with Partner Care. Choose your preferred information channel: Browse our blog at your leisure or subscribe to receive the latest partner updates to your inbox. Our security toolkits are packed with advice that will keep users secure at home and at work. To help you get started in a flash, we offer a number of how-to videos covering the most important Sophos Partner Portal features. 1997 - 2023 Sophos Ltd. All rights reserved. The Easiest Way to Help Your Customers Use Sophos Products From portal login issues to finding the right account manager, discover the quickest ways to get in touch with us. Make sure to extend expiring certifications with delta courses. Sophos Central Endpoint and Server Protection Technician v4.0 Overview This article provides the steps to access the Sophos MSP Connect training from the Sophos Partner Portal Dashboard. When I'm in a Sophos Training (I just finished Central Architect), I'll finish up the module, close it and find I am logged out of the training portal, have to log back into the Partner portal, go to training, search for the course I'm enrolled in, select the-self paced option, Open the course, open the next module. Duration:One day per course Please reach out to your distributor or Sophos representative if you have additional questions. Dont delay and get started on any required training today. Because certified staff gains an understanding of how all Sophos endpoint and network products work together as an integrated platform, salespeople are better equipped to recommend the solutions that are right for the clients environment and emerge as better advisors to their clients. This page is only accessible for partner portal administrators. This is apparently a known issue with Central. If' I'm logged into a firewall via Central, reading an article and a competitor's firewall trying to address an issue between the two, it's not unusual that I get logged out of the firewall after about 15 minutes. I see multiple people in the forums with certifications mentioned and I'm interested to working on that. It brings us great pleasure to announce the Sophos Americas Partner Awards winners for 2023. With well over 60,000 partners worldwide, we have an established base of trusted partners across the globe. It makes it really easy for you to: Manage Leads Take Certifications Access Pricing and Promotions Register a Deal Manage Opportunities Access Sales, Marketing and Product Resources Get a Quote Your home to resources and tools that help drive profitability. For issues that need immediate assistance, select your region on the right-hand side and call the appropriate number. User Admin Yes or No: Grant access to manage users within the Partner portal. Sophos training and certifications not only help you climb the partner program ladder, they provide you and your staff with in-depth sales and product knowledge. This will show current as well as expired certifications. Find regional distributors on the Sophos Partner Locator. View Recorded Sessions Sophos Administrator Training for Customers, View, manage, and interpret logs and reports. Visit the Partner Portal . With a Sophos certification, youll join an elite group of specialists and demonstrate your expertise and value to employers plus get the most out of your Sophos products. To make your life easier, follow our key channels that keep youup to speed with the latest partner news. Content and Education: Training, product info, and marketing materials are shown. Their strategic focus on cybersecurity and their dedication to providing the best products and services for their customers has helped them achieve these coveted annual awards. Request a call back to discuss how you can grow your business with Sophos. Sign up for the Sophos Support Notification Service to receive proactive SMS alerts for Sophos products and Sophos Central services. It is important that you meet revenue and certification requirements as detailed in the Sophos Partner Program Guide by March 31, 2022. For example, they can update user profiles and access rights within the partner portal or receive partner program updates. Julia completes this course on November 3, 2020. X. And if i pass in the first attempt, all exam i do next will be disregarded? Click Training > Start Your Training on the top menu. If youre a Sophos customer, we want to make sure you get the best from your investment. On Demand Webinars. Welcome to the Poly Partner Portal. All certifications have an expiry date, which is set for two years from the point of course release. I have to start the entire partner login process all over again. After months of dealing with this, I hope this is the permanent fix for this. How can partners check their status? Ensure Partner Program Compliance and Protect or Increase Your - Sophos Any feedback or comments are most welcome. Text goes here . But this is just too much. All of the Engineer content is available online, and is supported by practical labs to help you get hands on with the products. Hi All , I'm interested in any available free Sophos SEC training and certification ( Virtual Classroom/Live Delivery ). Any feedback or comments are most welcome. Click Training > Start Your Training on the top menu. Business-grade cybersecurity. Our Sophos Administrator courses are designed to do just that. Cool thing happened today is when I tried to log back into to an expired Central login, it simply prompted for my MFA token. But if you access the partner dashboard (the Central / technical part) you can login fine. Sophos Central These only require two hours to complete. You can do this by reaching out to your Sophos Account Manager. The number of certifications held on March 31 st (as well as your Sophos revenue generated during the previous 12 months) will determine your partner tier for the following year. You are not authorized to access this service. - Reddit Enterprise-grade cybersecurity that's cost-effective for small businesses. Wed like to make your onboarding process smooth and simple but of course, we appreciate your questions as you get started. Accredited partners need to hold a defined set of certifications which is specifiedhere. I have 4 attempts to do the exam, if i fail in all 4 attempts how it works? After months of dealing with this, I hope this is the permanent fix for this. New Sophos Support Phone Numbers in Effect July 1st, 2023. The Sales Fundamentals course contains invaluable information on the key Sophos products, including Central Endpoint and Server, XG Firewall, and also on Sophos in general. Embed Player . Sophos works with leading technology distributors worldwide to offer seamless transactional delivery to our partners and customers. Sophos: Cybersecurity Portfolio Review - Enterprise Storage Forum This video has no description. This short video walks you through the different types of training content in the Sophos Partner Portal, and how to get started. All of the training is online and supported by practical labs so you can get hands on and gain experience of resolving common support issues in a test environment. Below youll find help resources for all your partner needs: Sophos Partner Portal administrators have additional visibility and management rights beyond those of a regular user. Today, you can access all of your certifications and associated dates via the Transcript tab in the Training Portal or conveniently with this direct link.
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