Have a question about this project? You're then taken to the main page of the Default site, and you're ready to create users, sites, and manage content. Here's how to sign in to the Tableau Server admin pages: Open your browser and enter the server URL. Ensure that you include the valid JWT you configured in Step 3 above in the web component that your external application calls. Some unsupported configKeys are present in underlying .yml configuration files. This is a reference topic. Sign in to Tableau Server or Online - Tableau Next to the connected app's name, click the actions menu and select Enable. Important: Do not set this option as part of the initial configuration. There are four different TSMmethods that can set yml key values. For RESTAPI authorization workflows, see REST API methods that support JWTauthorization. Applies to: Tableau Cloud, Tableau Server, vizportal.oauth.connected_apps.max_expiration_period_in_minutes, REST API methods that support JWTauthorization, Effects of disabling or deleting a connected app, or deleting a secret. Trusted authentication Option 1 : Error Creating Ticket followed by Attempt to Redeem Bad Ticket (likely -1) Check to ensure that a valid ticket number is being generated and redeemed. Trusted authentication information is written to ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver\vizql-*.log . Get detailed answers and how-to step-by-step instructions for your issues and technical questions. On the connected apps page, click Actions next to the secret and select Delete. Required (in header). See Configure Initial Node Settings. Thank you for providing your feedback on the effectiveness of the article. The expiration time of the JWT must be within the configured maximum validity period. When you set an option with a configKey, the value that you enter is copied as a literal string to the underlying .yml configuration files. Embedded content is accessible from all three domains. The value cannot be null. Native tsm command: Uses tsm user-identity-store set-connection [options] command. Do not configure these keys: Tableau Identity Store Configuration Tool, tsm user-identity-store set-connection [options], tsm user-identity-store set-group-mappings [options], tsm user-identity-store set-user-mappings [options]. This topic refers to both of these methods as configKey. Connected apps offer the following benefits: The trust relationship between your Tableau Server site and external application is established and verified through an authentication token in the JSON Web Token (JWT) standard, which uses a shared secret provided by the Tableau connected app and signed by your external application. If you want to connect to any LDAP server, enter activedirectory. redeem a ticket with the wrong format - The Tableau Community It cannot be blank. For configKey: Enter each class, separated by a comma (no space) and within double quotes. When you try to access a site that uses trusted authentication, the following error might occur: https://onlinehelp.tableau.com/current/server/en-us/trusted_auth_trouble_1return.htm. You can generate a total of two secrets for each connected app. The following keys are not intended for standard deployments. Available online, offline and PDF formats. If you need to make LDAPchanges after you have imported the JSONconfiguration file and initialized Tableau Server, do not attempt to re-import the JSONfile. In the case where user/group queries are in other domains, Tableau Server will query DNS to identify the appropriate domain controller. Browse a complete list of product manuals and guides. Tableau Server does not support arbitrary LDAPconfiguration as part of the GUISetup process. Click here to return to our Support page. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. For LDAP servers, enter the distinguished name (DN) of the user that you want to use to connect. Browse a complete list of product manuals and guides. You should see the configured domain, in this example no Domain isspecified. Click here to return to our Support page. ATR Server Activation Error "The server encountered an - Tableau The filter that you want to use for groups of users of Tableau Server. See Add Trusted IP Addresses or Host Names to Tableau Server to learn how to add IP addresses or host names to this list. Click here to return to our Support page. DEBUG com.tableausoftware.domain.user.openid.OpenIDConnectHelper - Exchanging authentication code for access token. Use this option to specify an alternative root for users. ERROR wgsessionId= com.tableausoftware.domain.user.auth.TrustedTicketServiceImpl - an attempt was made to redeem a ticket with the wrong format for this server I opened a ticket. To fix this, add support for using a Domain configuring it in the Tableau Server configuration. If your LDAPserver supports range retrieval, set this option to, The way that you want to secure communication to the directory service. Trusted Authentication Not working after upgrading to Tableau 10.5 . The diagram below illustrates how authentication works between your external application (web server and webpage) and connected app. Updating the .yml files must be done using a Tableau Services Manager (TSM) interface. In the Domain allowlist, specify the domains using the rules described in Domain formatting below to control where views or metrics can be embedded. If this is the cause, please use the Username Remapping functionality to fix this. Server Erroroccurs in TSM Web UI or the TSM command line when activating Tableau Server using the Authorization-To-Run (ATR) Service: Server ErrorThe server encountered an unexpected error processing the request. A secondary domain is one that Tableau Server connects to for user synchronization, but is a domain where Tableau Server is not installed. The attribute that corresponds to user email addresses on your LDAP server. Metrics and domain allowlists: Embedded metrics views will display despite access restrictions that might be specified in the connected apps' domain allowlists. After youve generated a secret, you want to enable your external application to send a valid JWT. * file in your ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver or /var/opt/tableau/tableau_server/data/tabsvc/logs/vizqlserverdirectories. In such cases, invalid values will undoubtedly lead to LDAPconfiguration errors. As a server or site admin, sign in Tableau Server. If you are designing an ASP.NET or C# application, you need to declare the content type in your HTTP request. Find and share solutions with our active community through forums, user groups and ideas. Available online, offline and PDF formats. We recommend using configKeys only when no option exists to set the configuration with the other three options listed below (configEntities, a native tsm command, or the TSMWeb UI). Set the Kerberos configuration file location with the kerbconfig option of tsm user-identity-store set-connection [options] command. In order for the session token to be valid, the clocks of the external application and the server that hosts the external application must be set to Coordinated Universal Time (UTC). If you do not use a dc component in the LDAP root or you want to specify a more complex root you need to set the LDAP root. Embedded content is accessible from all subdomains under myco.com. Tableau 10.1.3 - (400) Bad Request - There was a problem - GitHub Username in POST request is a valid Tableau Server user. TSM GUIYou can set configuration values during Setup, using the TSMGUI. This option determines the maximum number of results returned by an LDAPquery. Go to Azure portal > Azure Active Directory > App registrations > Select your application > Authentication > Under 'Implicit grant and hybrid flows', make sure 'ID tokens' is selected. You can also enter the name of the site and search for it. For Active Directory, enter the username, for example, jsmith. ziplogs\tabadmincontroller_0.20213.21.1112.143413223401664649809205\logs\tabadmincontroller_node1-0.log. Ask Data objects in embedded dashboards: Ask Data objects in embedded dashboards will not load. Change the account if necessary. If the server is not using port 80, you need to include the port number in the URL, as in these examples: where 8000 or 8080 or 8888 is the port that you configured. The Java and Python examples use the nimbus-jose-jwt library and the PyJWT library, respectively. Create a connected app from Tableau Servers Settings page. Review the connected app details by clicking the name of the connected app to see when the connected app was created, its ID, project and domain scopes, and its secrets. JWT is a standard used to securely transfer information between two parties. The account that you specify must have permission to query the directory service. The attribute that stores the distinguished names of users. wgserver.domain.ldap.members.retrieval.page.size, wgserver.domain.ldap.connectionpool.enabled, Allows connection from Tableau Server to secondary Active Directory domains. tsm configuration set -k vizportal.openid.client_authentication -v client_secret_basic. If your LDAPserver supports server-side sorting, set this option to, Whether the LDAP server is configured to return a range of query results for a request. Error 69: "Unable to Sign In" Occurs After Configured OpenID Connect Note: Metrics data accessed from toolbars of embedded views will work as expected. Native tsm command: Uses tsm user-identity-store set-group-mappings [options] command. You might specify an object class attribute and an organization unit attribute. For example, if your domain is, https://atlasauthority.atlassian.net/wiki/spaces/TFCP/pages/1522761729, 2020-08-07 20:58:51,847 ERROR [http-nio-8090-exec-6] [schubergphilis.confluence.action.TestTableauServerConfigurationAction] execute An error occurred when, tsm configuration set -k vizqlserver.trustedticket.log_level -v debug, https://atlasauthority.atlassian.net/wiki/spaces/TFCP/pages/965967906, {"serverDuration": 45, "requestCorrelationId": "aa9ef0b733b590e2"}, Boris Berenberg - Atlas Authority (Unlicensed). Make note of the connected apps ID, also known as the client ID, to use in Step 3 below. The wgserver.domain.username key is set when you enter credentials. TrustedTicketServiceImpl - Invalid request host - The Tableau Community For configKey: Enter each class, separated by a comma (no space) and within double quotes. However, if the server is configured for Active Directory you must include the domain name with the user name (domain\username). Domain and port are separated by a colon (:) and each domain:port pair is separated by a comma (,) using this format: FQDN1:port,FQDN2:port, Example: tsm configuration set -k wgserver.domain.ldap.domain_custom_ports -v childdomain1.lan:3269,childdomain2.lan:3269,childdomain3.lan:389. Trusted authentication ticket redeeming issue The nickname option is required for all LDAPentities. However you would see your domain where it sayslocal: :info:If it says local, you DO NOT need to configure a domain setting. For example, if your domain is AcmeCorp and your username looks something like AcmeCorp\username, you can do something like this: For #3 you would need to do the following: Enable DEBUG logging as outlined at https://atlasauthority.atlassian.net/wiki/spaces/TFCP/pages/1522761729. Add Trusted IP Addresses or Host Names to Tableau Server. For example, for a key where true or false are the valid inputs, when you configure the key using a configKey key-value pair, you can enter an arbitrary string value and it will be saved for the key. Note: If the connected apps secret is being used by a external application, the embedded view or metric is unable to display after the secret is deleted. Browse a complete list of product manuals and guides. For more information about how Tableau Server stores and manages users, start with Identity Store. Only update wgserver.domain.fqdn if the value does not match wgserver.domain.default. tsm configuration set -k wgserver.domain.allow_insecure_connection -v true -force-keys tsm pending-changes apply Cause Tableau Server 2021.2 and newer on Windows no longer support insecure fallback behavior which may have allowed Server Admins to unknowingly proceed with an insecure setup. May 4, 2021 at 4:56 PM Trusted Authentication Not working after getting trusted ticket. The attribute that corresponds to user thumbnail images on your LDAP server. Tableau LDAPimplementation interprets LDAP objects as either user or group.Therefore, be sure that you are entering the most specific class name. (Used with tsm configuration set command or in the configKeys section of a JSONfile). this is just in the post to the tableau server to get the ticket. Not all key-value pairs in a .yml file can be set using native tsm commands. For example: "(&(objectClass=groupofNames)(ou=Group))". You can provide multiple classnames separated by commas. information is written to ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver\vizql-*.log. Is there any particular log that records this information? For example, if you have a name, Names, top, then enter "Names\, top". The TSMWeb UI is optimized to configure Tableau Server for Active Directory with the minimum necessary input. Native tsm commandsYou can update a .yml configuration file by passing the ldapuser option with the native tsm command tsm user-identity-store. As a server administrator on Tableau Server, you can access admin settings to configure sites, users, projects, and to do other content-related tasks. Specify the LDAP attribute that contains a list of distinguished names of users that are part of that group. * files in the following folder: ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver, All web server host names or IP addresses are added to trusted hosts. For more information, see Access Scopes for Connected Apps. Find and share solutions with our active community through forums, user groups and ideas. An invalid key was entered that contained a typo or is a Desktop key that starts with "TC". A secondary domain is one that Tableau Server connects to for user synchronization, but is a domain where Tableau Server is not installed. You should see a popup in format "<computername>:<portnumber>". The following components of the connected work . This can be due to a couple possible issues. The embedded URL is incorrect, truncating the full URL of the view. Look in your /logs/atlassian-confluence.log file and look for an error like: If you can find this error, then the next step is to enable debug logging on Tableau which would be: Once this is enabled, you can reproduce the issue in Confluence and look for the latest vizqlserver_node*-*.log. Get detailed answers and how-to step-by-step instructions for your issues and technical questions. To find the port number: Login to Tableau Server as Server Administrator, Under the Process Status tab, hover over the Green Checkmark to the right of Gateway, You should see a popup in format ":", Alternatively, you can find the port via the TSM command, Under the Name column, look for the process name "gateway:primary" and the port number will appear on this line. A common source for trusted authentication errors are misconfiguration with a proxy server or load balancer. When you configure a value using configEntities options in a JSONfile, the values are validated before they are saved. You can select one of two options when configuring a connected apps domain allowlist: In the domain allowlist text box, you can enter one domain, multiple domains, or no domains at all. Alternatively, you can find the port via the TSM command. For RESTAPIauthorization workflows, in the Connected app name text box, enter a name for the connected app and click the Create button. you must include the port numberin the URL. By default Tableau Server looks for LDAP user object classes containing the string user and inetOrgPerson. In Tableau Desktop, select Server > Sign In. "(&(objectClass=inetOrgPerson)(ou=People))". After JWT has been configured, you must add embed code to your external application. Both secrets can be active at the same time, do not expire, and remain valid until deleted. For example: "userclass1,userclass2. The tool itself is not supported by Tableau. A valid JWT must not be expired. The options available for configEntities are a subset of all the .yml key-value pairs. Allows you to map child domains and their LDAP ports. Configuration parameters that enable Tableau Server to connect to your LDAPdirectory are stored in .yml files. For example: You can check to see if 2 is happening by logging into Tableau and looking at your user profile. 2021-12-13 17:44:42.905 +0900 qtp1152429864-1433 : DEBUG com.tableausoftware.domain.licensing.InitializeNativeThreadSupplier - Initializing verifier foreground thread.. 2021-12-13 17:45:33.578 +0900 qtp1152429864-1433 : ERROR com.tableausoftware.tabadmin.webapp.GlobalExceptionHandler - TableauException Use this option to specify the non-secure port of the LDAP server. Use the "o=my,u=root" format. If this is the cause, please use the, You can check to see if 2 is happening by logging into Tableau and looking at your user profile. For security purposes, a connected app is set to disabled by default when created. For example: ["userclass1",userclass2]. When identity pools are configured, the Tableau Server landing page with primary (initial pool (TSMconfigured)) and secondary (identity pools) sign-in options. Do not attempt to update .yml files directly with a text editor. Error on Trusted Authentication - commtableau.force.com just curious if anyone else had ever seen this issue or have any ideas of what I can look for. For example, the key, wgserver.domain.username, takes a username as a value. The hostname of the LDAP server. Only HS256 is supported. Learn how to master Tableaus products with our on-demand, live or class room training. You can enter an arbitrary string, but the key cannot be blank. Thank you for providing your feedback on the effectiveness of the article. The keytab must have permission for this principal. The configKey key-value pairs in a JSON configuration file are the same as those used for tsm configuration set but they are set differently. If you are running Tableau Desktop and want to sign in to Tableau Server to publish or access content and data sources, see Sign in to Tableau Server in Tableau Desktop. In this scenario, Tableau Server imports users from the external LDAP directory into the Tableau Server repository as system users. In the Create Connected App dialog box, do one of the following: Connected app ID, also known as the client ID, from Step 1, We recommend the embed code exclude the toolbar parameter. As such, they must be set by the native tsm command or configEntities. The following log errors indicate a user POST issue: "Unlicensed user is not allowed: ". For example: "userclass1, userclass2". Note:You can ignore Access level and Domain allowlist when configuring a connected app for REST API authorization. Troubleshooting - General - Tableau for Confluence Pro - Confluence If you have access to multiple sites, select the one you want to use. Please review this KB for more information: https://kb.tableau.com/articles/Issue/embedded-views-fail-to-load-after-updating-to-chrome-80?utm_campaign=2017049_EGCore_TRANS_USCA_en-US_2020-01-29_T1-Cust-Chrome80, This page was in the background for too long and may not have fully loaded. configEntities JSONYou can update a .yml configuration file by passing the username option in a configEntities JSON. Overlapping class names between users and groups may cause conflicts. Required (in header). For more information, see Effects of disabling or deleting a connected app, or deleting a secret below. Find and share solutions with our active community through forums, user groups and ideas. Do not attempt to set these configKeys manually. The username you send in the POST request must be a licensed Tableau Server user. As with configEntities, values that you enter with thenative tsm command are validated before they are saved. How connected apps work. On the detail page of the connected app you created in Step 1, click the Generate New Secret button. Azure AD Authentication and authorization error codes After youve configured the JWT, when the code is run by your external application, it will generate a token. Enter the credentials for the server administrator that you created when you finished installing Tableau Server. Enable client IP security to make sure the specified browser has a chance to redeem the trusted ticketbefore the proxy redeems the ticket. If your LDAP group objects do not fit the default class name, override the default by setting this value. This section includes some common issues and errors you might encounter Values: Use this option to specify the secure port of the LDAP server. A valid JWT includes the following information: Secret ID and secret value generated in Step 2. If your names include commas, you must escape them with a backslash (\). JWT signing algorithm. Here are some things to confirm: All web server host names or IP addresses are added to trusted hosts The log error, " Invalid request host: <ip_address> " may indicate that the IP address or host name for the computer sending the POST request is not in the list of trusted hosts on Tableau Server. From the left pane, select Settings > Connected Apps. Sign in to the Tableau Server Admin Area - Tableau ERROR wgsessionId= com.tableausoftware.domain.user.auth.TrustedTicketServiceImpl - Invalid request host: 172.17..1. Select the check box next to the connected app you want to manage and do one or more of the following: Generate a new secret according to the rotation time line specified by your organizations security policies. For embedding workflows, do the following: In the Connected app name text box, enter a name for the connected app. After adding the address X into the wgserver.trusted_hosts list and restarting Tableau server again, the trusted authentication started working for the . The attribute that corresponds to user profile images on your LDAP server. Unlike when using configEntities and native tsm commands that are described below, configKey input is not validated. Disable a connected app, in the Actions menu, select Disable. With Tableau's recent focus on Embedded Analytics, we at Zuar are getting a lot of questions about how to enable a seamless user experience. For example, the username parameter might be: username=dev\jsmith. If you want to change server settings such as processor, caching, authentication, distributed deployment, and other related configurations, see Sign in to Tableau Services Manager Web UI. You can enter a hostname or an IP address for this value. You must have a dnAttribute set in your organization before setting this key. Toolbar features: When embedded content has the toolbar parameter defined, not all toolbar features will work. The trusted authentication did not work, and the log file logs\vizqlserver\vizql-0.log reported TrustedTicketServiceImpl - Invalid request host: X, where X was tableau server's gateway. What Is Tableau; Build a Data Culture; Tableau Economy Allows connection from Tableau Server to secondary Active Directory domains. To ensure that Tableau Server can connect to other Active Directory domains, you must specify the trusted domains by setting the wgserver.domain.whitelist option with TSM. Here are some formatting examples based on common scenarios: There are a couple of known issues when using connected apps that will be addressed in a future release. Get detailed answers and how-to step-by-step instructions for your issues and technical questions. Tableau Server Upvote Answer Share 6 answers To access Tableau Server from a computer other than the one running Tableau Server or from the Tableau Mobile App, use the Tableau Server computer name or IP address in the URL. By default Tableau Server looks for LDAP group object classes containing the string group. We recommend that you modify this option only to accommodate the requirements of your LDAPserver. The Connected Apps page is where you can manage all the connected apps for your site. However, using a JSON file created by the tool instead of creating a file manually does not change the supported status of your server.
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