Finally it was only around 10 days. The Kidoriman website is a deception. All in all I cant honestly fault them at all which is a nice surprise. the products are made of truly excellent materials, softcottons for the summer and heavy workmanship for thewinter.their fit is really comfortable and they go with any kindortasnion vou wear.they can be sporty but also elegant when worn withtrenay garments. We understand you were worried about your order which was placed on January 29, 2022. The sizing issue is common since the material are non stretchy. Not made in China with inferior fabrics. I work at Bloomingdales, which is very fashion-focused, and theyre the perfect piece of versatility to amp-up any ensemble! Im normally an European XL and are getting XXXXL Japanese size now. I return the products as the procedure indicates to the correct address. I don't know but the material was different. They are exactly as the pictures on the website: so comfortable and well looking. These are trendy outfits inspired by and directly associate 2023 Trustpilot A/S. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Customer service has been excellent and was very impressed to get personal email from CEO of company. Quick shipping, good size chart, amazing comfort and good customer service. Products offered by Kidoriman is a collection of the best, high quality, authentic, and 100% brand new items deliberately selected by the founders and their team with precision and enthusiasm. you contribute enormously to the quality of kidoriman.I already ordered 2 news itms, some days after our emailings. After doing some research, I discovered that the same items are sold on Tabobao, Alibaba, and other wholesale stores for much cheaper prices. Would definitely buy more. Liz and the assistance from Kidoriman, will remain in my mind absolutely wonderful : hyper professional and responsive. Quality is very good and im looking forward to wearing them. And they are, as my previous experiences with Kidoriman, super! SW. However, when I started to look for labels to identify the materials used, I was unable to find any. If there was a medal for awesome online marketing and customer service Kidoriman wins GOLD from my point of view here in Brisbane, Australia. Kidoriman is so amazing. That's a promise. They were too small but customer support gave me a return authorization, just pay the shipping. All their reviews are probably fake - I didn't get to write one. I will absolutely purchase something else from here in the future. compare Kidoriman against popular alternatives. They are very unique & I want more. I've ordered about three times now and I'm quite happy with the quality of material and fit also the delivery, management and costumer service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My partner loves how their stuff looks on me. (Optional) Include a photo to illustrate your review of Kidoriman's contact information. I attempted to return the product to the company (at my own expense) for a full refund, per their refund policy. Read Customer Service Reviews of kidoriman.com | 7 of 8 - Trustpilot 4 reviews CY Apr 22, 2023 Verified Bad business practices I made a blind purchase from this online clothes shop and received my package with the correct sizes and no issues with the products themselves. I've ordered from Kidoriman a few times now, and I've only ever had one issue when some pants showed up with a broken seam in the pocket. Customer service has been excellent and was very impressed to get personal email from CEO of company. We also ensure all reviews are published without moderation. The website advertised 6-8 days delivery with some delays due to Covid, but this is frankly ridiculous. Based on our in-depth Kidoriman review, when compared to its competitors, Kidoriman is a mid-range performing brand within its category. Ist a Scam!! It goes against our guidelines to offer incentives for reviews. They value their customers and making sure that their products and services are delivered to their customers satisfaction. KIDORIMAN Customer Service Representative, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I have gotten so many compliments on them!Also, I ordered a shirt, that was not to my liking, though it fit, and I received the best customer service from Liz, re an exchange for more pants!! Both articles of clothing I purchased were extremely well made, comfortable, and I love the style. That's a promise. Quick shipping, good size chart, amazing comfort and good customer service. 3/27/21 UPDATE- I did get a full refund after Kidoriman sent me the correct return address. Kidoriman is the best online shopping store for men's shopping. And that actually goes for everything Ive ordered from them so far: Kimonos in both colors, I wear almost daily to work, theyre so versatile! Checkout a few of the latest reviews we received for the Gelyu. The service, communication, and quality are all awesome for both the item and the brand. Secure. LW. Be very careful!!!! The shape of the pants & fit is wonderful. My first ever product endorsement! It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. I ordered an item, it arrived in the promised timeframe and in good condition. Very pleased with my purchase.Shipping was fast and transparent.The product is of good quality, comfy and stylish. She made all the process easy, and above all, granted me some discount on the costs to ship the item back from Europe to the US. (Optional) Attach a photo with your reply. We understand that you were not satisfied with your Kidoriman shopping experience, and we apologize for that. Organized and fast transaction. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All rights reserved. I enjoy them highly recommend it. Theyre both perfect and equally good for similar occasions. We are deeply saddened that we were not able to meet your expectations, we will definitely use this feedback to further improve our products and services.We've reached out to our Customer Experience team, several options were provided (Full refund, just send the items back, or keep the items for a partial refund). My wife is jealous of my cool and comfy pants and wants to steal my style now. I made a blind purchase from this online clothes shop and received my package with the correct sizes and no issues with the products themselves. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We have fallen in love with all the products weve recently bought from KIDORIMAN, comfortable and stylish, all the reviews helped me get the sizes we needed we will keep buying from this store. (Additionally, I would also appreciate advice on how to obtain a copy of the company's business license and suggestions for legal recourse against the company.). These pants were so comfortable, I immediately ordered a second pair! Initially I had some problems with the order but after a bit of back and fourth ( time differences ) they were very generous and went above and beyond my expectations. However, they allowed me to find a workaround with that same order in one or two days. I emailed their customer support for an update but never heard back. Thank you for posting a review and were sorry to hear that your experience was not up to standards. Kidoriman and the sales process via Trustpilot I can only recommend therefore and gladly again ! I have been trying to exchange for some bigger size but the customer service is poor. Refreshing! Verification can help ensure real people write reviews about real companies. Will probably look for more pants as I'll be at home for awhile. SW Date of experience: 02 July 2021 Useful CU - Quality is really bad- service is really bad- overpriced this is a cheap company that sells cheap shirts for a way to high price. Very cool style and extremely comfortable attire. Well they, unfortunately, couldn't deliver directly to my country any more. I have more products and I lost 150 . Looking forward to hearing from you. Actually very surprised as read a few bad reviews after I ordered them but they just arrived today (I guess about 3 weeks after ordering and in the middle of covid to Australia that isnt bad in my book) the pants themselves are simple enough but fit really nice (order at least 2 sizes bigger than usual) and are super comfy, thought my missus would laugh at me but she really likes them and is going to order a pair too! Kimono - Kidoriman Great products, great prices, great customer support. Companies can ask for reviews via automatic invitations. The Gelyu are my new go-to pants. Suggested companies are based on peoples browsing tendencies. Customer Service, Manager Read More Business Details Industry Tip BBB Tip: Smart shopping online Customer Complaints 3 Customer Complaints Forgot about doing "ma bu" with these Dragon Ball (Gelyu harem) pants. We are deeply sorry to hear you have received tons of spam emails. Read the full Kidoriman.com review below for more details. 1 review PL Mar 30, 2021 Invited Top notch customer service Top notch customer service. Great for Australian heat. We also ensure all reviews are published without moderation. Knoji has 49 Kidoriman reviews and ratings as of June 2, 2023. It goes against our guidelines to offer incentives for reviews. Anyone can write a Trustpilot review. Companies can ask for reviews via automatic invitations. Update; They have fully refunded my money but that does not give credibility to fabric content or fair labour practices. Either way I look and feel good in them and my girlfriend enjoys my looks too. Verification can help ensure real people write reviews about real companies. Customer for life!!! Love the quality of the pants thats why I became a regular customer. Liz and the assistance from Kidoriman, will remain in my mind absolutely wonderful : hyper professional and responsive. We also ensure all reviews are published without moderation. Prompt delivery, excellent communication. We Ship worldwide; 90 Days Money back guarantee; 100% safe & secure Checkout; The package was never picked up. All rights reserved. Will be a loyal customer and will refer to others thank you! And they are, as my previous experiences with Kidoriman, super! Companies can ask for reviews via automatic invitations. I get the fast answer and options for solving it. Good fabrics, nice look and feel. This user rated Kidoriman's contact information availability: Is this post inaccurate? If it was definitely us then we'd love the opportunity to make things right, kindly send us an email (info@kidoriman.com) and our awesome customer service team will help you right away. All brought separately, indicative of the service, quality and price. The clothing does not have the government required fiber identifying labels. As far as I can tell this website is just a scam to take money and not deliver its advertised products. Thank you for posting a review and were sorry to hear that your experience was not up to standards. BBB Business Profiles may not be reproduced for sales or promotional purposes.
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